Job Description

Salt Lake County…A career with a purpose in the community you love!

Salt Lake County invites you to explore our exciting career opportunities. We seek highly enthusiastic individuals to enrich our County with your experience and talent. If you enjoy working in a team environment that is committed to changing the lives of its community, please keep reading.

What it is like to work here:

At Salt Lake County our culture is woven into all aspects of our work and our employees’ lives, from the way we treat each other to the way we support the community. To promote and foster a fun and healthy work environment, we appreciate employees through great benefits, a healthy work life balance and room to grow and develop.

Surround yourself with:

Peers who are motivated to make a difference in the lives of those we serve. We serve Salt Lake County and envision a safe and beautiful place for all to live work and have fun. Salt Lake County is about connecting people and championing our community. Community is more than a place….its our heart and service that bring us together.

We encourage a work life balance:

Working for Salt Lake County is more than just a paycheck. A career with /Salt Lake County includes several benefits and perks. We support our employees with 12 Holidays, up to 24 vacation days, 12 sick days and one personal day every year.

Additional Benefits may include:

• Retirement options for hybrid pension/401(k) or 401(k) only with a 10% contribution
• Medical coverage including a 100% county paid premium option-Dental and Vision coverage including coverage for adult designees
• Health Savings account with a county contribution up to $1200/year, Flexible Spending Account
• 100% county-paid Long-Term Disability and Short-Term Disability option
• Professional Development including professional membership fees paid
• Tuition Reimbursement

For Benefits information Click HERE

Executes quality assurance efforts for the TORUS (Tax and Online Revenue Unified System) project to modernize Salt Lake County’s enterprise tax and revenue systems. Ensures all software solutions meet business requirements, functional specifications, security standards, and user acceptance criteria through structured QA, QC, and UAT processes. Integrates quality practices across the full system development lifecycle to reduce risk, improve release quality, and support a stable, secure, and maintainable system at go-live and beyond. May provide additional QA support to other IT Division projects as capacity allows, as directed by the supervisor.

MINIMUM QUALIFICATIONS

Bachelor’s degree from an accredited college or university in Information Technology (IT) or other closely related field, plus two (2) years of related quality assurance and testing experience in a similar environment, size, and scope; OR an equivalent combination of six (6) years related education and experience, of which two (2) years of quality assurance and testing experience in a similar environment, size, and scope.

One (1) year of experience incorporating QA into CI/CD processes and working on a DevOps team is preferred.

Professional certifications in the QA and testing field (ASQ, ISO9000, IOSQA, CSQA) are preferred.

Due to the nature of this position, the successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.

ESSENTIAL FUNCTIONS

The following duties and responsibilities are intended to be representative of the work performed by the incumbent(s) in this position and are not all-inclusive. The omission of specific duties and responsibilities will not preclude it from the position.

Applicants must be prepared to demonstrate the ability to perform the essential functions of the job with or without reasonable accommodation.

• Designs, executes, and maintains functional, regression, integration, and UAT testing for TORUS features and releases, including test plans, cases, data, and results in accordance with establisthed QA practices.
• Supports and expands automated testing efforts by developing and maintaining test scripts where appropriate.
• Applies QA practices within CI/CD pipelines and DevOps workflows under established frameworks.
• Performs and coordinates quality assurance activities for the TORUS project across development sprints, releases, and system integration phases.
• Contributes to the refinement and improvement of QA processes, standards, and testing methodologies within the TORUS project.
• Participates in TORUS sprint planning, backlog grooming, and release planning, providing QA input on scope, risks, and test coverage.
• Analyzes TORUS requirements and specifications for testability and completeness while collaborating with cross-functional teams and stakeholders to clarify requirements and resolve issues.
• Identifies, documents, prioritizes, and tracks defects; verifies resolutions and communicates impacts to team members.
• Identifies and communicates quality risks and testing challenges, recommending practical mitigation approaches.
• Maintains accurate testing documentation and contributes to quality metrics and status reporting for project stakeholders.
• Supports user acceptance testing by coordinating with business users and ensuring readiness of test scenarios and environments.
• Provides incidental QA support to other IT Division projects as assigned and as TORUS workload permits.
• Assists with audit, compliance, and governance activities by maintaining required QA documentation and evidence.

KNOWLEDGE, SKILLS, AND ABILITIES (KSA)

Knowledge of:

• QA methodologies, best practices, and testing strategies (manual and automated) for enterprise applications
• Behavior- Driven Development (BDD), including Gherkin syntax and frameworks (e.g., Behave, Cucumber)
• Test automation using Python, including development of scripts, frameworks, and utilities
• Testing tools and frameworks (such as Selenium; API testing tools such as Postman)
• Software Development Lifecycle (SDLC), Agile/Scrum methodologies, and DevOps/CI/CD integration
• Azure DevOps (Boards, Test Plans, Pipelines)
• Business analysis principles, including requirements traceability
• Hybrid environments (on-premises and cloud-based systems)
• Microsoft Office applications
• REST API concepts and web/API application testing
• Local government operations and tax/revenue systems (preferred)

Skills and Abilities to:

• Communicate effectively with technical and non-technical stakeholders, both verbally and in writing
• Apply logical, systematic problem-solving to complex QA challenges
• Implement QA practices within large-scale enterprise modernization projects
• Collaborate with cross-functional teams, including vendors and public-sector stakeholders
• Participate in testing activities, sprint ceremonies, and stakeholder meetings
• Analyze business and technical processes to identify QA integration points
• Adapt to changing priorities and maintain productivity under tight timelines
• Maintain confidentiality, professionalism, and accountability in a multi-stakeholder environment

WORKING CONDITIONS AND PHYSICAL REQUIREMENTS

Work duties are typically performed in a general office setting. Some on-site presence at County facilities may be required during major TORUS release events, UAT sessions, or go-live support windows.

IMPORTANT INFORMATION REGARDING THIS POSITION