Job Description

Job Title: QA/QC TechnicianJob Description

This role focuses on quality assurance and quality control auditing within data centre environments, ensuring telecom installations meet industry, manufacturer and internal standards. The QA/QC Technician reviews completed work rather than performing installations, carrying out detailed inspections, testing and documentation to verify that equipment, cabling and rack layouts are installed correctly, dressed properly and functioning as designed. The position requires a strong attention to detail, an auditing mindset, and the ability to communicate findings clearly and professionally while supporting continuous improvement in quality practices.

Responsibilities

• Perform daily QA/QC inspections and observations on assigned data centre sites, focusing on telecom installations, cabling, rack layouts and overall quality standards.
• Audit and verify telecom equipment, copper and fibre cabling, rack layouts and cable dressing to ensure installations are correct, tested, neatly dressed and functioning as designed.
• Use QA/QC checklists to document inspection findings, including non-conformities, potential risks and areas for improvement, maintaining accurate and organised records of all activities and follow-ups.
• Detect any deviations from quality standards and report them promptly to relevant personnel such as QA/QC leadership and site supervisors.
• Work collaboratively with management to recommend corrective actions and improvements that enhance quality standards, minimise risks and improve efficiency.
• Stay up to date with industry, manufacturing and internal standards, as well as local, state and national codes and best practices, and adjust quality practices accordingly to maintain ongoing compliance.
• Assist, when applicable, in training employees on quality standards and best practices to support consistent compliance across sites.
• Think and act as an auditor rather than an installer, focusing on identifying issues, risks and non-conformities rather than performing installation work.
• Apply a strong understanding of pre‑terminated cables, rack dressing and layout standards, and fibre and copper cabling concepts when assessing installations.
• Communicate inspection findings clearly and professionally to site teams, producing concise, structured reports and distributing documentation as required.
• Demonstrate excellent customer skills by interacting respectfully and professionally with on-site teams and stakeholders.
• Show a positive attitude, strong work ethic and willingness to learn and grow in the role, including taking on different projects or learning new areas as needed.
• Support the team by being willing, where appropriate, to assist with installation work if quality auditing requirements temporarily slow down.
• Manage time effectively to complete audits within the required schedule and production timelines.
• Maintain a detail‑oriented, self‑starting and team‑focused approach, contributing to a collaborative and high‑performance work environment.

Essential Skills

• Proven familiarity with quality assurance and quality control principles and practices.
• Minimum of 2 years’ experience in structured cabling environments.
• Strong understanding of data centre and structured cabling concepts, including CAT5/6 installations, fibre termination and telecom work.
• Knowledge of industry and manufacturer standards and proper installation of cable infrastructure, including compliance with BICSI, OEM specifications, data centre standards and TIA requirements.
• Demonstrated QA/QC auditing and inspection mindset, with the ability to think critically, identify risks and non‑conformities and understand what correct installation should look like.
• Excellent attention to detail and ability to follow structured checklists and documentation processes.
• Clear documentation and reporting skills, including the ability to record findings accurately and produce professional inspection reports.
• Strong verbal and written communication skills, including professional communication on job sites and in group settings.
• Competence with Microsoft Office Suite for documentation, reporting and communication.
• Excellent time management, problem‑solving and public speaking skills.
• Ability to work independently in a self‑managed style while remaining an effective team player.
• Willingness and ability to travel as required.
• Ability to stay updated on industry changes and adjust quality practices accordingly.

Additional Skills & Qualifications

• Experience working in data centres or similar technical environments is highly beneficial.
• Learning Management System experience is preferred.
• Knowledge of adult learning concepts, supporting the ability to assist with training on quality standards and best practices.
• Agile mindset with willingness to take on different projects or learn new technical areas as needed.
• Experience with fibre optic cable, low voltage systems, outside plant (OSP) and technical support is advantageous.
• Comfortable documenting issues in detail and distributing reports to relevant stakeholders.
• Ability to understand and apply rack dressing and layout standards, including pre‑terminated cable solutions.
• OSHA 10 training is required prior to working on site; candidates without this must be willing to obtain it.
• Completion of partner onboarding and any specific general contractor safety trainings required for site access.

Why Work Here?

The organisation fosters a culture where people are proud of their work and collaborate proactively as teams. It is committed to building a company that is second to none, grounded in professional behaviour, shared values and a common belief system. This culture has enabled the creation of a best‑in‑class technology integration environment, offering customers and partners a unique, integrated support for critical infrastructure and technology needs. There is a strong focus on delivering world‑class customer service and quality before, during and after engagements, and on building loyalty through excellent technical solutions and professional services. Employees benefit from a positive working environment that supports the success of customers, the company and individuals alike, with particular emphasis on the ongoing development of team members.

Work Environment

The role is based in data centre environments, following a Monday to Friday schedule from 7:00 am to 5:30 pm, typically totalling around 50 hours per week. While the standard pattern would normally be four 10‑hour days, the current schedule requires mandatory attendance aligned with production requirements. Work is carried out on active sites where safety is paramount, and appropriate personal protective equipment (PPE) is mandatory at all times. Required PPE includes composite‑toe safety boots at least 6 inches in height, a Type 2, Class E hardhat with chinstrap, a yellow high‑visibility vest, safety glasses and Level 3 cut‑resistant gloves. Safety boots must be provided by the candidate, while other PPE is supplied on site. Prior to accessing sites, candidates must complete OSHA 10 training, partner onboarding and any specific general contractor safety training required. The environment is structured, process‑driven and technology‑focused, with an expectation of professional attire compatible with PPE and safe operation in data centre facilities.

Job Type & Location

This is a Contract to Hire position based out of Fort Wayne, IN.

Pay and Benefits

The pay range for this position is $25.00 - $28.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Fort Wayne,IN.

Application Deadline

This position is anticipated to close on Oct 2, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.