Westrock Coffee Company

QA Technician

Westrock Coffee Company  •  Concord, NC (Onsite)  •  4 months ago
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Job Description

We are currently seeking a Quality Assurance Technician for our QA Deprtament.
  • Inspect the set-up of all packing lines and grinders at the beginning of the day, verifying the readings and recording the results
  • Verify, inspect and record all grinder/dump executions and packing line changes during the course of a day
  • Perform quality checks (roast color, % moisture, grind analysis, dust content, weights, etc.) of product soon after a grinder/packing line has undergone an item change
  • Document results of quality checks
  • Identify and segregate nonconforming goods for proper disposition and notify QA Supervisor or Lead QA Technician
  • Visually inspect returned goods delivered by warehouse and, if necessary, perform analysis on goods and record results
  • Determine disposition of returned goods
  • Receive and analyze certain customer complaints
  • Retrieve production samples (after deemed acceptable) of each blend and forward to Cupping Lab for sensory analysis
  • Log blend change samples and quality issues for ISO purposes
  • Ensure physical blend "target" samples are properly maintained and updated
  • Perform general daily housekeeping in work area to maintain a quality/safe working environment
  • Collect, organize and set up product samples for sensory cupping
Qualifications
  • Computer Skills including Word, Excel, Outlook etc.
  • Excellent oral and written communication skills
  • Sound Math skills e.g. Percent Calculations, averages, means, Standard deviation etc.
  • Able to lift 50 lbs
  • Proven reliability and responsibility
Equal Opportunity Employer / Vets / Disabled
Westrock Coffee Company

About Westrock Coffee Company

Westrock Coffee Company, LLC is the leading integrated coffee, tea, and extract service provider in the US, providing sourcing and financing, supply chain management, roasting, packaging, and distribution services to retailers, restaurants, convenience stores, commercial accounts, and hospitality customers around the world. With offices in ten countries, Westrock Coffee sources coffee from 35 origin countries.

Industry
Food & Beverage
Company Size
501-1,000 employees
Headquarters
Little Rock, Arkansas
Year Founded
2009
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