Data is at the heart of everything we do: Xceptor has been designed around data manipulation in its broadest sense. We source data from wherever it flows. We curate, normalise, validate, repair, and enrich that data so it reaches its destination in a reliable and consistent format. Data coming out of Xceptor is data our clients can trust.
We are recognised as an expert in the Financial Services vertical, which strongly aligns with Business Users in Middle and Back-Office teams. We enable these users to solve their data challenges by themselves, rather than through a technology-led project.
Our mission is to empower business users within financial institutions to build automated processes that deliver trusted data.
Our values are:
Quality Assurance at Xceptor ensures the highest standards of software quality across all product development. Our QA team partners with engineering tribes, product, and platform to deliver reliable, high-quality outcomes for our clients in the Financial Services sector. We embed quality thinking at every stage of delivery — from design through to production.
The Cloud Native Tribe delivers a robust, scalable, modern SaaS platform—enabling faster delivery, deeper observability, and seamless client adoption so Xceptor can operate at scale with confidence. The tribe is transitioning to an AI-first PDLC: AI agents draft code, tests, docs, and runbooks; engineers set intent and constraints, verify, and approve to a production bar.
As a Lead QA Engineer - Manager at Xceptor, you are accountable for your team of Lead QA Engineers driving the highest quality and reliability across their assigned tribe and the Xceptor platform. You will also be assigned to manage your own tribe. You partner with product and engineering to align on business, technical, and quality objectives, and lead by example.
Operating as part of a cohesive QA team, you embrace collaboration, shared ownership, and mutual support to deliver consistent, high-impact quality outcomes across the platform.
The leadership aspect of the role will entail line managing your direct reports, supporting their professional growth and ensuring that they meet their individual and team objectives.
A key part of your role is defining and upholding clear quality KPIs that align with business objectives and ensure accountability for measurable results. AI is used daily to accelerate quality initiatives and drive innovation. You also apply platform insights and stakeholder input to enhance end-to-end automation and improve customer satisfaction.
You will be a strong voice for Quality within your tribe, holding them accountable to the highest standards. Challenging tribe members in a tactful and productive way to ensure that an effective quality strategy is implemented and adhered to.
You will spend approximately 30% of your time undertaking data analysis, stakeholder collaboration and implementing new test cases to enhance end-to-end quality, 30% of your time leading your team, 20% of your time driving AI innovation, and 20% supporting and holding your tribe to the highest quality standards.
🎯 Who we're looking for:
AI-First (Must Have):
We believe great ideas come from everywhere — and that the best teams are made up of people with different backgrounds, experiences, and perspectives. At Xceptor, we’re committed to building a workplace where everyone feels welcome, valued, and empowered to be themselves.
We know that not everyone ticks every single box in a job description — and that’s okay. If you’re excited about this role and think you could make a difference, we’d love to hear from you. Your unique skills and experiences might be just what we need, even if you don’t meet every requirement.
We celebrate diversity and are dedicated to creating an inclusive environment for all employees — regardless of race, gender identity, sexual orientation, age, disability, religion, or background.
We love the buzz of the office and the flexibility of home—so at Xceptor, you get the best of both. Our people spend 2-3 days per week in the office collaborating, brainstorming, and connecting in person. The rest is up to you. It’s all about great teamwork, balanced with the freedom to work your way.
#LI-TH1
#LI-Hybrid
Please note:
Our mission is to empower financial services companies to build automated processes that deliver trusted data and create better customer outcomes. At the same time, we aim to increase our clients’ productivity, reduce their time-to-market, and optimize their operational processes.
Essentially, we make the lives of our clients, and their customers, easier. Our platform and products provide financial services teams with the digital skills they need to succeed in the digitized world we now live in. Automated data is fast becoming a critical necessity for financial institutions as demand for trusted data automation grows. As trade volume increases, so does the number of transactions that are processed. This creates the need for increasingly complex regulations. As such, decoupling data from processes is no longer a viable option for financial services companies. That’s why we’ve created a platform that automates the processing of data while ensuring all compliance is met. In turn, we deliver a higher return on our clients’ investments along with faster times to market.
We understand the evolving needs of the markets, and so we’re able to provide our clients with products that enhance the most critical and complex processes, all through an exceptionally configurable platform. Our products help companies convert structured, semi-structured and unstructured, multiple-format and fragmented data into trusted, reliable sources. The comprehensive, end-to-end nature of our products has enabled us to become a leader in the financial services market.
