Job Description

Create your best future and join Westpac as a QA Supervisor, Corporate Lending Operations

What’s the role?

You’ll step into a hands-on role where you support the day-to-day operations of syndicated lending across Corporate & Institutional Banking. Working closely with your manager, you’ll help lead a high-performing team that manages complex lending facilities and keeps everything running smoothly for both customers and lending partners.

You’ll be across the full lending lifecycle – from deal set-up through to ongoing servicing – making sure things are accurate, well-coordinated and delivered to a high standard. You’ll also act as a key point of contact for escalations, help improve processes, and work with teams across Product, Risk and Finance to get outcomes delivered.

This is a full-time/permanent role based in Sydney, where you’ll play a key part in supporting clients, managing risk, and keeping operations running efficiently behind the scenes.

What do I need?

You’ll bring practical experience and a proactive approach to getting things done, along with the confidence to work across teams and support others.

• Experience working in banking, lending or operations-focused roles (essential)
• Experience in Loan IQ (essential)
• Strong understanding of lending processes or loan lifecycle activities (essential)
• Ability to manage competing priorities and solve problems as they arise
• Confident communication skills and ability to work across multiple stakeholders
• A mindset focused on accuracy, risk awareness and continuous improvement

Our promise to you

We’re obsessed with becoming our customers' #1 banking partner for life and we’re looking for people who are passionate about helping us achieve that goal. In return, we’re committed to making Westpac the best place to work in the country. Here are just a few of the ways we’re already doing that:

• Special offers on banking products and discounts from top brands, including generous employee-only mortgage rates!
• Flexible work arrangements to help you achieve a greater work/life balance, and a variety of leave options including Culture, Lifestyle and Wellbeing leave.
• Tailored learning and development opportunities to help your grow your career within the bank.
• Lots of opportunities to ‘give back’ to the Community by getting involved in our many volunteering initiatives.

Create your future today

To get started, simply click on the APPLY or APPLY NOW button

We’re all about creating a supportive and inclusive community. We welcome everyone – no matter your age, gender, background, or abilities. We also provide additional support to welcome our veterans, Indigenous Australians and neurodiverse community.

If you need any adjustments during the recruitment process, you can find out more information and additional contact details by visiting the "People with Disability and/or needing Accessibility Requirements" page on our website

We’re all about helping our people grow and succeed. Whether you’re a current employee, trainee, or intern, we’re committed to your career development Check out our FAQs and internal support resources here.