Arcadia Home Care & Staffing

QA Specialist (Home Care QA Visits)

Arcadia Home Care & Staffing  •  Prescott, AZ (Onsite)  •  2 months ago
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Job Description

This position will beresponsible for will conducting in-home visits at clients' homes to monitor and report on the quality of services being provided by Home Care Aides, and to determine whether existing care plans are adequate to meet client needs.

Location: Arcadia Home Care & Staffing 1555 West Iron Springs Road Suite 11 Prescott, AZ 86305-1395

Schedule Monday Through Friday - 8am - 5pm. (Home Visits and Office work)

At Addus/Arcadia we offer our team the best:

  • Medical, Dental and Vision Benefits
  • Company matched 401K
  • Continued Education
  • Bonus
  • PTO Plan
  • Retirement Planning
  • Life Insurance
  • Employee discounts

Essential Duties:

  • Monitors client’s condition and performance of duties by Home Care Aides
  • Maintains all company and Department on Aging rules, regulations, and standards
  • Conducts home visits to new clients to welcome and review the Welcome Packet
  • Observes and evaluates Home Care Aides in the client's home as directed by Supervisor, to assure client Care Plans are being followed
  • Prepares and completes accurate evaluation reports and case notes as needed
  • Maintains schedules to assure timely completion of all assigned home visits
  • Attends weekly branch meetings
  • Maintains a high degree of confidentiality at all times due to access to sensitive information
  • Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
  • Follows all Medicare, Medicaid, and HIPAA regulations and requirements
  • Abides by all regulations, policies, procedures and standards
  • Performs other duties as assigned

Performance Responsibilities:

  • Maintain positive internal and external customer service relationships
  • Maintains open lines of communication
  • Plans and organizes work effectively and ensures its completion
  • Meets all productivity requirements
  • Demonstrates team behavior and promotes a team-oriented environment
  • Actively participates in Continuous Quality Improvement
  • Represents the organization professionally at all times

Position Requirements & Competencies:

  • Minimum of 2 years’ experience working in the field of senior services, or related social service
  • Must demonstrate strong interpersonal and communication skills
  • Represents the organization professionally at all times
  • Must be client focused and customer service driven
  • Computer experience – Microsoft Word and Excel
  • Must have reliable transportation, valid driver’s license and insurance for travel within the branch service areas

To apply via text, text 10628 to 334-518-4376

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Arcadia Home Care & Staffing

About Arcadia Home Care & Staffing

Arcadia Home Care & Staffing provides home care including personal care and assisted living at-home services as well as medical staffing and is a member of the Addus Family of Companies. For over 40 years, Addus HomeCare has been one of the nation’s top providers of personal home care and support services and is committed to providing high-quality, cost-effective care that gives people the freedom to remain in their homes.

The impact of illness or aging may present challenges to staying independent at home with the very basics of daily living: cooking, cleaning, shopping, doing laundry, toileting, bathing, dressing, walking, and driving. Without in home care and support, our loved ones may be at increased risk for falls, medication mismanagement, poor nutrition, and isolation which often result in overall decline in health and well being. However, with proper in home care, individuals may continue to thrive in the comfort of their own homes. At Arcadia, we believe people prefer care at home to other options when they need elder care, are ill, or are recuperating from surgery or hospitalization.

At no obligation or cost to you, Arcadia will verify your eligibility for home care benefits and help you design a care plan that is within your budget to meet your care needs.

Arcadia is proud of its long tradition of providing community based home care and health care staffing services with excellent caregivers and superior customer service.

Industry
Healthcare & Social Services
Company Size
501-1,000 employees
Headquarters
Unknown
Year Founded
1979
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