Addus HomeCare

QA Specialist (Home Care QA Visits)

Addus HomeCare  •  Prescott, AZ (Onsite)  •  2 months ago
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Job Description

This position will beresponsible for will conducting in-home visits at clients' homes to monitor and report on the quality of services being provided by Home Care Aides, and to determine whether existing care plans are adequate to meet client needs.

Location: Arcadia Home Care & Staffing 1555 West Iron Springs Road Suite 11 Prescott, AZ 86305-1395

Schedule Monday Through Friday - 8am - 5pm. (Home Visits and Office work)

At Addus/Arcadia we offer our team the best:

  • Medical, Dental and Vision Benefits
  • Company matched 401K
  • Continued Education
  • Bonus
  • PTO Plan
  • Retirement Planning
  • Life Insurance
  • Employee discounts

Essential Duties:

  • Monitors client’s condition and performance of duties by Home Care Aides
  • Maintains all company and Department on Aging rules, regulations, and standards
  • Conducts home visits to new clients to welcome and review the Welcome Packet
  • Observes and evaluates Home Care Aides in the client's home as directed by Supervisor, to assure client Care Plans are being followed
  • Prepares and completes accurate evaluation reports and case notes as needed
  • Maintains schedules to assure timely completion of all assigned home visits
  • Attends weekly branch meetings
  • Maintains a high degree of confidentiality at all times due to access to sensitive information
  • Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
  • Follows all Medicare, Medicaid, and HIPAA regulations and requirements
  • Abides by all regulations, policies, procedures and standards
  • Performs other duties as assigned

Performance Responsibilities:

  • Maintain positive internal and external customer service relationships
  • Maintains open lines of communication
  • Plans and organizes work effectively and ensures its completion
  • Meets all productivity requirements
  • Demonstrates team behavior and promotes a team-oriented environment
  • Actively participates in Continuous Quality Improvement
  • Represents the organization professionally at all times

Position Requirements & Competencies:

  • Minimum of 2 years’ experience working in the field of senior services, or related social service
  • Must demonstrate strong interpersonal and communication skills
  • Represents the organization professionally at all times
  • Must be client focused and customer service driven
  • Computer experience – Microsoft Word and Excel
  • Must have reliable transportation, valid driver’s license and insurance for travel within the branch service areas

To apply via text, text 10628 to 334-518-4376

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Addus HomeCare

About Addus HomeCare

Addus HomeCare is one of the nation's largest and fastest growing providers of personal home care and support services. Since 1979, Addus has built an exceptional home care company through a commitment to improving the health and wellness of our clients and providing high-quality, cost-effective care.

Currently, we have more than 200 locations and employ over 30,000, and are positioned to excel under healthcare reform. We are passionate about the service we provide to our clients and the positive rewarding environment we create for our employees, and are driven to be both the provider and employer of choice in all of the markets we serve.

Our Mission:

Providing cost-effective care and assistance that gives people the freedom to remain in their homes.

Our Values:

Service

Make a difference in another person's life.

Honesty

Be trustworthy and fair.

Compassion

Treat others with kindness and dignity.

Accountability

Keep your word.

Leadership

Set the right example.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Frisco, Texas
Year Founded
1979
Website
addus.com
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