Job Description

Are you passionate about quality and automation?

We're looking for a QA Specialist - AI and Automation to help shape the future of software testing by combining modern automation practices with Gen AI/AI-enabled testing. You'll be part of HWC AI Light Layer team working alongside talented engineers and product teams to ensure our solutions are reliable, scalable, and deliver exceptional experiences for customers. You'll make a measurable impact by increasing automation, improving testing efficiency, finding issues before they reach production, and helping teams release high-quality software with greater confidence and speed.

The Role

• Create, maintain, and execute automated test scripts for web, mobile, and platform applications.
• Use AI-assisted testing tools to improve test coverage, identify defects, and speed up regression testing.
• Review AI-generated test cases and validate that they are accurate, relevant, and aligned to business requirements.
• Work with developers and product managers to understand features, acceptance criteria, and quality risks.
• Perform functional, regression, integration, exploratory, and user acceptance testing as needed.
• Identify, document, and track defects clearly using test management and issue-tracking tools.
• Support continuous integration and continuous delivery pipelines by integrating automated tests into release processes.
• Analyze test results, investigate failed tests, and help improve the reliability of automated test suites.
• Contribute to test strategy, quality standards, and continuous improvement of QA processes.

What you'll bring

• Experience in software QA, test automation, or a similar testing role.
• Hands-on experience with automation tools such as Selenium, Playwright, Cypress, or similar frameworks.
• Basic knowledge of scripting or programming languages such as JavaScript, Python, Java, or C#.
• Understanding of software development lifecycles, agile delivery, and CI/CD practices.
• Interest in AI-enabled testing, test generation, defect prediction, or intelligent automation.
• Strong analytical skills and attention to detail.
• Ability to communicate defects, risks, and quality issues clearly to technical and non-technical stakeholders.
• Comfortable learning new tools and adapting to changing technologies.

Preferred

• Experience using test management tools, defect tracking systems, and cloud-based testing platforms.
• Experience testing AI, machine learning, data-driven, or automation-heavy products.
• Familiarity with API testing, performance testing, accessibility testing, or security testing.
• Knowledge of prompt-based testing, model output validation, or testing non-deterministic AI behavior.

What we offer
Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer
We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com