Job Description

The Site Quality Manager is responsible to plan, implement and manage the Quality Assurance Program to ensure compliance to BC quality

management system (QMS), Global Food Safety Initiative (GFSI) standard requirements and all customer and local regulatory requirements.

Site Quality Manager contributes to and nurtures a culture of “Safety, Food safety first and Quality Always” mindset across all teams and leaders

in the site, in line with the Barry Callebaut ‘GoForZero’ objective (0 accidents, 0 defects, 0 delays, 0 environmental impact and a 0-loss mindset).

The Site Quality Manager has the responsibility to act and speak up when deviations cannot be solved locally (example: supplier quality)

The Quality Manager has the drive to constantly seek improvements through lean principles and people capabilities development, towards

achieving best in class performance. Going beyond their role to also challenge the business to support bringing the plant to highest performance

(e.g. SKU complexity, raw material supplier performance etc.).

MAIN RESPONSIBILITIES & SCOPE

The Quality manager is accountable to ensure compliance, alignment and adequacy of the policies and procedures for Quality, Food Safety and

Sanitation within the plant. Additionally, they will ensure requirements are met and exceeded for Regulatory standards, Barry Callebaut Policies,

GFSI and customer requirements.

The Quality manager will also:

• Develop their team and build capability within the plant to ensure high performance across all Quality, Food Safety and Hygiene metrics.
• Manage audits, visits and inspections from Customers, Certification bodies, Regulatory agencies or corporate oversite at the plant.
• Oversee the corrective and preventative (CAPA) actions coming from internal or external audits, and the plant daily management system
• Provide support to resolve customer complaints, complete RCA cycles and ensure CAPA efficiency
• Lead food safety, ensure the food safety plan is properly implemented and complied with
• Work closely with the operations team, R&D and sales to support effective and efficient new product or site to site product transfers
• Establish and document standards for sanitation procedures while ensuring compliance
• Oversee local laboratory equipment and quality control material supply inventories
• Ensure appropriate, timely decisions on destination response for possible non-conformities or Quality/Food Safety issues
• Drive corrective actions for out of spec materials, performing RCA to identify the source and ensure no recurrence
• Establish a balanced scorecard with leading and lagging indicators to provide visibility of plant quality performance at all org levels
• Lead the issue management team (integrate, train and coordinate) according to Global guidelines
• Ensure the plant Document Management System (DMS) is used effectively and maintained with up-to-date control documents
• Ensure product labels are regularly reviewed and approved for quality and compliance
• Ensure product batches are released to customers only once operations, QC and compliance reviews are completed
• Continuously develop a quality improvement plan as part of site masterplan to bring the plant to highest performance
• Identify food safety investments and CAPEX requirements to comply with standards and improve food safety performance
• Lead food defense and vulnerability assessments and develop plans for the site
• Manage QA team planning: budget and capex (short, medium and long term)

EDUCATION, LANGUAGE, SKILLS & QUALIFICATIONS

• Master’s degree in chemistry, Biology, Microbiology or Food Science or equivalent (or engineering degree with 7 plus years in food quality

assurance)

• Minimum 8 years’ experience in food safety, including formal HACCP training, pathogen environmental monitoring and testing
• Formal training in FSSC22000 or BRC
• Certification in a quality management system such as ASQ preferred
• Minimum local language fluency plus English (B2)
• Knowledgeable in MS Office Suite, SAP Systems and other applications used in manufacturing e.g. scheduling, CMMS, MES, etc.

CANDIDATE PROFILE

• Strong knowledge of food safety systems
• Proven people management skills
• Understanding of processing and processing technologies – food or pharma industry preferred
• Understanding of laboratory operations and testing procedures
• Knowledge of plant and manufacturing functional disciplines
• Practical knowledge of Lean Manufacturing, TPM or similar operating systems
• Experience of Project Management and associated tools and systems
• Change Manager seeking Continuous improvement through people capabilities development
• Strong interpersonal and communication skills
• Immersed in latest quality and food safety regulations
• Can prove strong focus on procedures (standardizing)
• Good problem-solving abilities with attention to detail
• Ability to work with data and apply statistical quality control tools
• Acts as a servant Leader
• Customer focused
• Excellent communication (written and verbal) skills both upward and downward
• Works well under pressure, enabling his/her/their team to thrive under all circumstances
• Calm in a crisis with composure to make informed and effective decisions
• Strong analytical and problem-solving capabilities
• Self-starter and results driven mind set and discipline to sustain results
• Multitasking and time-management skills
• Change manager seeking continuous improvement through people capability development

What do we offer?

Permanent Contract

Pay Range 55.000 € -60.000 € per year