qode.world

QA Manager (Automation - Software)

qode.world  •  Ho Chi Minh City (Onsite)  •  12 days ago
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Job Description

Software QA Manager

Location: Ho Chi Minh City, Vietnam Workplace Type: Onsite
We are hiring on behalf of Qode's client.

About the Role

We are seeking a highly experienced and motivated QA Manager to lead and transform our client's quality assurance practices. In this role, you will be responsible for managing and developing a team of QA professionals, partnering with Customer Support, Product, and Development teams to ensure the delivery of high-quality software products. You will play a critical role in improving defect prevention, reducing customer-reported issues, and accelerating testing cycles without compromising coverage or confidence. This position requires a strong understanding of QA methodologies, test automation, CI/CD, and the ability to strategically assess and guide the use of generative AI in QA workflows. If you are passionate about quality, have a proven track record of building and scaling QA teams, and are looking for a challenging and rewarding opportunity, we encourage you to apply.

Key Responsibilities

  • Lead a transformation of the current quality assurance practices.
  • Manage and develop a team of 5+ members, setting clear expectations around ownership of product quality.
  • Actively partner with Customer Support to analyze support tickets, identify recurring issues, high-impact defects, and quality gaps.
  • Work closely with Product and Development teams to review requirements through a customer-impact lens.
  • Improve defect prevention, not just detection.
  • Plan and deliver a noticeable reduction in repeat customer-reported issues.
  • Ensure testing cycles become faster without sacrificing coverage or confidence.
  • Share learnings and patterns discovered from customer data with other QA teams.

Required Skills & Qualifications

  • 7+ years of experience in software quality assurance, including 5+ years holding a QA/QC/Test Manager title.
  • Proven track record of building and scaling QA teams, including hiring, mentoring, and performance management.
  • Strong understanding of test automation and exploratory testing.
  • Strong understanding of CI/CD and modern SDLC.
  • Strong understanding of defect management and release processes.
  • Ability to strategically assess and guide the use of generative AI in QA workflows, even without direct implementation responsibilities.
  • Proven ability to improve customer-perceived quality.
  • Experience implementing QA metrics and driving improvements in efficiency, automation, and product quality.
  • Excellent communication skills, both technical and non-technical. English proficiency at upper-intermediate level or higher.

Nice to have
  • Experience managing QA for SaaS or enterprise software with complex integrations (ideally involving Microsoft 365)
  • Participation in initiatives involving AI agents or co-pilot-style tools to enhance QA workflows
  • Experience working closely with Support or Customer Success teams
  • Familiarity with backup, storage, or data protection solutions
  • Experience working with cloud storage platforms (e.g., AWS S3, Wasabi, Azure) and virtualization technologies (e.g., VMware, Hyper-V, Proxmox)

Additional Information

Why you’ll love working at our client's company: The team in Vietnam has been changing very fast in the recent years. They have grown from a group of 6 engineers to the current team size of 100, andt they are expecting to grow even more in the following years. They are trying to improve every day to become a competitive choice for talented people by offering:
  • Base Salary: Up to $3500 (excluding KPI bonus)
  • Flexible working hours
  • 13-month bonus & performance bonus
  • 100% salary on probationary period
  • Private health care package
  • Premium health care check
  • Gift (cash/voucher) for every special occasion: New Year's Eve, Tet holidays, International Women's Day, International Children's Day, Mid-Autumn Festival, and Birthday
  • 15-18 annual leaves/year, 5 sick leaves, and additional leaves (up to 3 days)
  • Team building
  • Free and unlimited snacks, tea, coffee, and by-choice request.

Working location District 1, Ho Chi Minh City
qode.world

About qode.world

We revolutionize how talent finds meaningful careers by harnessing the power of data and automation. Our platform utilizes LLMs to parse resumes and reconstruct queries, transforming unstructured data into actionable insights. This enables us to build robust data moats, such as creating 'Private Talent Pools' for recruiters where autonomous agents enrich candidate profiles.

By automating high-volume recruiting workflows, we reduce the marginal cost of work to zero. Agents match profiles to job descriptions, find contact information, and send personalized messages and schedule interviews automatically, significantly decreasing the time to close. Additionally, we transcribe the interviews and make the data searchable, making hiring decisions more objective.

We drive confidence by raising the quality bar for job seekers. We automate technical exercises such as coding tests, evaluate candidates on merit, providing recruiters with pass/fail scores and qualitative feedback.

We also provide Exclusive or Retained Recruitment services, offering specialized recruitment with no upfront cost or a retained model with a partial fee, ensuring exclusivity and dedicated support throughout the hiring process.

Our Fractional Head of People and HR Advisory services offer flexible, strategic support through part-time or interim roles, as well as comprehensive advisory services to guide crucial HR decision-making.

Lastly, our HR Due Diligence process provides thorough insights into the HR frameworks of target companies, helping mitigate risks across the board.

How do you envision the future of recruiting with the integration of such advanced technologies?

Industry
IT & Software
Company Size
51-200 employees
Headquarters
Singapore , SG
Year Founded
2023
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