Job Description

About the Role

Up to 40k dependant on experience | Mon - Fri | 8-5 |

We are looking for an experienced QA Manager to lead and manage Quality Assurance activities across the Tangerine Group. Reporting to the Head of Quality, you will play a critical role in ensuring robust GMP and UFAS compliance, driving continuous improvement, and maintaining the highest quality standards across all sites.

This is a hands on leadership role that combines operational QA oversight with coaching and developing a team of QA Officers, while working closely with key stakeholders across Quality, Regulatory, Production and Laboratory functions.

What You’ll Be Doing

As QA Manager, your key responsibilities will include:

Quality Assurance Leadership

• Managing and prioritising QA activities across the group in line with written procedures

• Leading the day‑to‑day management, development and appraisal of QA Officers

• Ensuring quality defects are identified, escalated and resolved in a timely manner

• Driving continuous improvement initiatives across QA processes

Validation & Stability

• Overseeing equipment, cleaning and process validation (new and existing)

• Reviewing validation data and generating summary reports

• Managing stability studies including protocol generation, data review, trending and reporting

• Escalating stability issues through formal memos where required

OOS, Deviations & CAPAs

• Overseeing out‑of‑specification (OOS) and deviation investigations

• Ensuring root cause is identified and appropriate CAPAs are implemented

• Supporting and reviewing risk assessments as required

Licensed Products & Regulatory Support

• Producing Product Quality Reviews (PQRs) for licensed products and specials

• Supporting QP oversight, site visits and batch record review

• Assisting with defect reporting for licensed products

Complaints & Pharmacovigilance

• Managing the investigation of complaints and returned stock

• Ensuring timely escalation of potential SARs/SAEs to the QPPV/dQPPV

Change Control & Documentation

• Overseeing Requests for Change (RFCs) and liaising across departments

• Managing document control including issue, obsolescence and archiving

• Supporting artwork control in collaboration with the Design team

Audits & Inspections

• Managing internal audit schedules (GMP, UFAS, etc.)

• Conducting internal audits and producing audit reports

• Overseeing CAPA databases and ensuring findings are closed effectively

• Supporting regulatory inspections (e.g. VMD, KIWA)

Supplier Management

• Overseeing supplier approval, review and ongoing monitoring

• Participating in vendor qualification audits

What We’re Looking For

Essential experience and skills:

• BSc (or equivalent) in a scientific or related discipline

• At least 5 years’ QA experience in a similar regulated environment

• Strong knowledge of GMP and quality systems

• Excellent investigative and problem‑solving skills

• Proven ability to manage multiple investigations simultaneously

• Confident communicator with strong written and verbal skills

• Good IT skills and strong attention to detail

Personal attributes:

• Highly organised with excellent time‑management skills

• Able to work under pressure and meet deadlines

• Adaptable and comfortable managing change

• High standards of integrity, professionalism and accountability

• Strong interpersonal skills with a collaborative approach

Why Join Tangerine Group?

At Tangerine Group, quality and integrity sit at the heart of everything we do. You’ll be joining a growing organisation where your expertise will make a real impact, supported by a collaborative team and opportunities to influence continuous improvement across the business.