Job Description

The Food Safety and Quality Assurance Manager will develop, implement and maintain policy and procedures, to ensure compliance with local, federal and industry regulations and certifications. The FSQA manager will provide oversight to FSQA Supervisors to maintain adherence to all FSP and QMS programs. Additionally, the FSQA manager will provide support for training and competency towards all food safety or quality related trainings for the factory team.

Job Responsibilities

• Lead the FSQA department in the efforts to ensure raw materials and packaged products meet GLC and customer specifications.
• Develop, implement, review and maintain programs that support food safety fundamentals in cooperation with corporate FSQA management
• Communicate to relevant personnel all information essential to the effective implementation and maintenance of quality audit processes such as the SQF System.
• Drive and manage corrective and preventive actions related to the food safety and quality programs.
• Training of all organization personnel to drive competency in execution of functions affecting product legality, safety and customer specifications
• Communicate with corporate FSQA on supplier concerns to resolve and mitigate problems.
• Support internal audits of all plant areas for food safety and GMP compliance.
• Support sanitation programs to drive plant cleanliness and adequate documentation.
• Direct FSQA supervisors and evaluate their performance for continuous improvement.
• Assist with selection, hiring, advancement, transfer, promotion and termination decisions for the department.
• Observe and evaluate laboratory and cross functional processes to drive continuous improvement on issues relating to the food safety and quality programs.
• Coordinate and respond to customer concerns related to food safety and product quality.
• All GLC employees are expected to perform any assignment or job task according to the stated safety policies and procedures.
• All GLC employees are expected to produce our products in a manner that exceeds the quality and value expectation of our customers and consumers by adhering to Good Manufacturing Practices, Policies and Procedures outlined in our Safe Quality Food Program.
• Other responsibilities as assigned by plant and corporate leadership.
• Maintain company confidentiality.

Required Education and Experience

• Bachelor’s Degree in a Quality related field or commensurate experience.
• 5 years of Quality management experience or more.
• 5 years of lab experience or more.
• Ability to make sound, independent decisions based on functional expertise and experience.
• Ability to administer a proactive management approach to a large multi-shift department.
• Ability to provide leadership, support and communication to a multi-process dairy facility.
• Proficient in problem solving, Root Cause Analysis tools and CAPA process.
• SQF certified.
• PCQI certified.
• HACCP certified.
• Must be legally authorized to work for a company in the U.S. without sponsorship.

Preferred Education and Experience

• 10 years of Quality management experience or more.
• Experience with thermal processing and/or industrial pasteurization.
• In depth understanding of chemical and physical processes relating to cheese and whey manufacturing.
• SAP experience.
• Proficient in Microsoft Office.

Working Conditions

• Hair nets, ear plugs/muffs, hardhats, and/or safety glasses may be required.• Ability to constantly stand/walk; bend/flex/extend neck; frequently grip/reach/lift/pull with L/R hands.• Work is performed in a lab setting.• Work is mainly performed in an office setting, with some time spent in a manufacturing environment• Occasional exposure to industrial operations including: temperature extremes from approximately 35ºF to 100ºF; noise levels in excess of 85 dB; moisture and moving machinery.

EEOC & Disclaimer

Great Lakes Cheese is an Equal Opportunity Employer - Protected Veterans/Individuals with Disabilities.