Job Description

QA LEAD

#ZCC is currently hiring a:

Key Roles & Responsibilities

• Experience in automation testing

• Experience in the financial services industry: insurance (mandatory)

• Test strategy and planning, including recommendation of staffing plans and estimation of costs

• Provide strategic QA guidance and lead testing for transformational initiatives and / or application portfolios

• Remove impediments faced by project team members, utilizing agile methodology tools where applicable (e.g., scrum of scrum, retrospectives, etc.)

• Test management, communication, metrics, and status reporting, including identification of risks and escalation of issues to the project team or ZNA retained IT test lead / project managers

• Obtain approval from for all deliverables as per the defined acceptance criteria

• Prepare test summary reports for each software release targeted for production

• Coordinate work with onshore team

• Coordinate testing updates with ZNA retained IT Test Leads, Project Managers, Scrum Masters and Test Analyst(s) as needed to ensure alignment across stakeholders

• Defect Management approach and execution, including logging and reporting of defects and adherence to Defect Management by all project / scrum team members (including those outside of test team)

• Develop and coordinate the transition from project to release / prod support and ensure hand-offs are handled properly for testing, proper KT, roles / responsibilities, quality, etc.

• Drive development of automation test scripts based on test strategy and existing frameworks

• Apply knowledge in testing tools and understanding of automation and performance testing concepts

• As needed, perform requirements analysis, author functional test cases, and execute test cases while understanding the testable software requirements

• Management and coaching of direct reports

Key Experience Needed

• Five + years of experience in automation testing (creating test plans/test cases/test data strategy)

• Four + years of people management and leading of direct reports

• Four + years of experience with agile project delivery methodology (i.e., scrum)

• Four + years of experience with project and test management tools (e.g., Jira, Application Management Lifecycle (ALM), Azure DevOps, PICT, etc.)

• Advanced English

• Hybrid position, available only to residents of Mexico City, Guadalajara, and the State of Mexic

Change your job, not your employer!

 At Zurich, we are committed to supporting every employee to progress in their careers and therefore encourage internal moves, by a transparent posting and selection process. In the spirit of transparency, we also ask you to inform your current line manager about your application beyond first interviews.