Job Description

Role : QA Lead

Experience : 5+ Years

Eligibility : Engineering Degree or relevant

Job Location : Tirunelveli, Chennai, Tamilnadu

The Quality Assurance (QA) Lead will oversee the activity of the quality assurance department

and staff, developing, implementing, and maintaining a system of quality and reliability testing

for the organization's products and/or development processes.

Responsibilities:

• Hire and train quality assurance staff.
• Oversee the daily workflow and schedules of the department.
• Develop, implement, and manage processes to ensure that products meet required specifications for quality, function, and reliability prior to delivery.
• Identify and set appropriate quality standards and parameters for products.
• Communicate quality standards and parameters to QA team, product development team, and other appropriate staff.
• Coordinate product testing processes.
• Participate in product testing.
• Identify and analyze issues, bugs, defects, and other problems, particularly when
• problems recur in multiple products; recommends and facilitates solutions to these issues.
• Review client, customer, and user feedback.
• Maintain compliance with federal, state, local, and organizational laws, regulations, guidelines, and policies.
• Perform other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Proficient with Microsoft Office Suite or related software.

Education and Experience:

• Bachelor's degree in Business, Engineering, or field related to the products being developed required.
• Five years of experience in related field required with supervisory experience a plus.
• Effectively report the overall status of his team to higher management.
• Ability to communicate properly with non-technical as well as technical people, especially explaining the technical challenges to the management team.
• Should be able to diplomatically deny any request from higher management or the development team when the overall product quality is not perfect for release.
• Training the testers from the beginning to follow standard procedures to avoid less detailed and bulky test cases.
• Understand the requirement, come up with the QA effort estimates using the right estimation techniques, Prepare test summary report, Test Strategy, Test exit criteria.
• Understand the functionality of different track specific test cases and End to End test cases.
• Expert in Client handling, Co-ordinate & communicate with all the client stakeholders like Dev team, BSA, Internal teams.

Skill : Software Testing, Communication, JIRA, Agile