Job Summary

We are seeking a detail-oriented and experienced
QA Lead
to oversee the quality assurance process for
Web and Progressive Web Applications (PWA)
in the
Property & Casualty (P&C) insurance domain
. The ideal candidate should have a strong background in functional, regression, and end-to-end testing of insurance applications, as well as a solid understanding of Agile/Scrum methodologies.

Key Responsibilities

• 
  Lead the QA strategy, planning, execution, and delivery of web and PWA applications

• 
  Collaborate with business analysts, developers, and product owners to understand requirements and define comprehensive test strategies

• 
  Design and review test cases for functional, regression, integration, and UI testing

• 
  Ensure coverage of domain-specific scenarios related to
  consumer
  warranty insurance,
  policy
  administration, claims, underwriting, billing, and customer portals

• 
  Coordinate test planning, execution, defect tracking, and closure

• 
  Manage a team of QA engineers, ensuring proper task allocation, support, and mentoring

• 
  Provide QA status updates, metrics, and quality indicators during sprint reviews and release planning

• 
  Work closely with developers to perform root cause analysis and resolve issues

• 
  Contribute to the test automation strategy and review automation coverage for regression cycles

• 
  Ensure testing aligns with compliance and data privacy requirements

Required Skills & Qualifications

• 
  6–10 years of QA experience with at least 2+ years in a
  QA Lead role

• 
  Strong experience in
  Web and PWA application testing

• 
  Good understanding of
  Property & Casualty insurance workflows
  (e.g.,
  consumer
  warranty insurance,
  policy lifecycle, claims, billing)

• 
  Have experience in multiple device and browser testing.

• 
  Proficient in writing test plans, test cases, and test scenarios based on business requirements

• 
  Experience with
  test management tools
  like Jira, TestRail, Zephyr, or similar

• 
  Solid experience in defect tracking, root cause analysis, and test closure reporting

• 
  Familiarity with
  Agile/Scrum
  and participation in sprint ceremonies

• 
  Basic understanding of front-end technologies for effective collaboration (HTML, CSS, browser dev tools)

• 
  Exposure to test automation tools (e.g., Selenium, Cypress) is a plus

• 
  Exposure to
  AI-powered QA tools
  (e.g., Testim, AccelQ, Tricentis Tosca with AI features, etc.) is a plus

• 
  Good understanding of
  test management and tracking tools
  (Azure DevOps, Jira, Xray, Zephyr).

• 
  Strong understanding of SDLC, STLC, Agile, and DevOps practices.

Preferred Skills

• 
  Knowledge of P&C domain

• 
  Experience in API testing using Postman, Swagger, or similar tools

• 
  Knowledge of performance or security testing tools is a plus

• 
  ISTQB or other QA certifications

Soft Skills

• 
  Excellent communication and stakeholder management

• 
  Strong analytical and problem-solving skills

• 
  Ability to multitask, prioritize, and handle time-sensitive deliverables

• 
  Team player and proactive leader with a quality-first mindset