Job Description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, supported and inspired by a collaborative global community, and able to reimagine what’s possible. Join us and help leading organizations unlock the value of technology and build a more sustainable, inclusive world.

Your Role

As a Quality Assurance Analyst at Capgemini, you will be responsible for ensuring the quality and reliability of applications through functional testing within Agile environments

You will work closely with cross-functional teams to validate business requirements, execute test cases, manage defects, and contribute to the overall quality strategy. This role requires a solid understanding of the Software Testing Life Cycle (STLC), strong attention to detail, and effective collaboration with stakeholders.

Responsibilities & Scope

• Design, develop, and execute functional test cases based on business and technical requirements.
• Perform end-to-end testing across applications to ensure quality and performance standards are met.
• Follow and apply Software Testing Life Cycle (STLC) processes, including test planning, execution, defect tracking, and reporting.
• Identify, log, and track defects using JIRA or similar tools, ensuring proper documentation and resolution follow-up.
• Validate bug fixes and perform regression testing to maintain application stability.
• Collaborate closely with Product Owners, Developers, and stakeholders to clarify requirements and ensure alignment.
• Participate in Agile/Scrum ceremonies such as sprint planning, stand-ups, and retrospectives.
• Support test documentation, reporting, and traceability.
• Contribute to continuous improvement of testing processes and quality standards.
• (Desirable) Support or collaborate in test automation initiatives where applicable.

Your Profile

• Detail-oriented and quality-driven – Ensures accuracy and completeness in testing activities.
• Strong STLC knowledge – Understands testing processes, methodologies, and defect management deeply.
• Analytical mindset – Able to identify issues, root causes, and communicate findings clearly.
• Effective communicator – Clearly interacts with technical and non-technical stakeholders.
• Collaborative – Works effectively within Agile teams and cross-functional environments.
• Adaptable – Thrives in dynamic, fast-paced environments with changing priorities.

Basic Qualifications

• 5 to 7 years of experience in Functional Testing.
• Strong understanding of Software Testing Life Cycle (STLC) and defect lifecycle management.
• Hands-on experience with JIRA or similar defect tracking tools.
• Experience working in Agile/Scrum environments (preferred).
• Prior experience in the Service or Hospitality domain (preferred).
• Exposure to test automation tools (desirable).
• Strong communication and stakeholder management skills

What you’ll love

• Exposure to top global companies working with Capgemini (145 of the Fortune 500 companies)
• Tech solutions and projects driving societal impact and paving the way for a sustainable future
• Well-being hub and different wellbeing initiatives

Need to know

• Career Development in Spanish & English: Training, certifications, and mentorship programs available in both languages to support bilingual growth.
• Community Engagement: Participate in local volunteering initiatives, tech meetups, and cultural events within the Capgemini network.

About Capgemini

Capgemini is a global business and technology transformation partner, helping organizations accelerate their transition to a digital and sustainable world while creating tangible impact. With over 340,000 team members in more than 50 countries and 55+ years of heritage, Capgemini delivers end-to-end services across strategy, design, engineering, AI, cloud, and data.

At Capgemini Mexico, we are committed to a diverse and inclusive workplace. All qualified applicants will be considered based on merit, without discrimination of any kind.