Job Description

📌 EMPLOYMENT DETAILS

• Employment type: through 3rd party/ vendor
• Duration: 24 months fixed term (subject to change based on business needs)
• Work setup: Full onsite with dedicated full office hours based in BSD, Tangerang.

The Role

Senior

• Lead the end-to-end quality assurance strategy across web, mobile, and API platforms, ensuring alignment with engineering and product objectives.
• Strategize and formulate the test automation framework architecture using tools such as Robot Framework, Selenium, Appium, Cypress, or Playwright.
• Authorize QA standards, testing methodologies, and release readiness criteria for the engineering organization.
• Plan and evaluate test coverage across functional, regression, integration, performance, and UAT test suites.
• Use AI-assisted tools thoughtfully to improve test-case drafting, defect analysis, test data preparation, and automation documentation.
• Lead root cause analysis for critical defects and drive systemic preventive actions to raise overall product quality.
• Synergize with Engineering, Product, and DevOps teams to embed quality practices throughout the SDLC and CI/CD pipelines.
• Negotiate prioritization of defect resolution and quality improvements with Product and Engineering stakeholders.
• Formulate and report on quality metrics including defect density, test coverage, automation rate, and release readiness.
• Recommend tooling upgrades, process improvements, and best practices to continuously evolve the QA practice.
• Mentor and coach mid and junior QA engineers, building team capability and a quality-first engineering culture.
• Control test environment integrity and ensure traceability between requirements, test cases, and defects in JIRA.

Mid

• Design, develop, and execute manual and automated test cases to validate functional and non-functional requirements across web, mobile, and API platforms.
• Analyze business and technical requirements to formulate clear, traceable test scenarios ensuring full coverage and testability.
• Implement and maintain automation frameworks and scripts using tools such as Robot Framework, Selenium, Appium, Cypress, or Playwright.
• Plan and perform end-to-end testing activities including smoke, regression, integration, performance, and UAT.
• Use AI-assisted tools where appropriate to draft test scenarios, analyze logs, summarize failures, or improve automation scripts, validating outputs before use.
• Evaluate defects thoroughly, log them accurately in JIRA, and track resolution through to closure.
• Control test execution cycles, manage test data, and maintain test environment configurations.
• Conduct root cause analysis on defects and recommend preventive actions to improve product quality.
• Monitor and report quality metrics such as defect density, test coverage, and release readiness.
• Collaborate with developers, product managers, and cross-functional teams to resolve issues and align on quality goals.
• Recommend improvements to test processes, coverage strategies, and automation scripts based on findings.

Requirements

Senior

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience).
• 5+ years of hands-on QA experience, with significant depth in test automation and quality strategy.
• Proven expertise in designing and leading automation frameworks using Selenium, Appium, Cypress, Playwright, or Robot Framework.
• Strong proficiency in at least one scripting/programming language: Java, Python, or JavaScript.
• Deep experience in testing across mobile apps (Android/iOS), web applications, and APIs at scale.
• Expert-level knowledge of API testing using Postman or similar tools, including contract and load testing.
• Solid experience integrating automated testing into CI/CD pipelines and DevOps workflows.
• Strong command of SDLC, STLC, and QA governance processes, including release readiness criteria.
• Familiarity with AI-assisted tools for test generation, failure analysis, documentation, or QA workflow improvements.
• Experience leading QA teams, setting standards, and driving a quality culture across engineering.
• Excellent communication in both Bahasa Indonesia and English (written and spoken), with strong stakeholder management skills.
• Proven track record of managing quality metrics, reporting, and driving data-informed quality improvements.

Mid

• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent practical experience).
• 2–4 years of hands-on QA experience, with a strong focus on automation testing.
• Proficiency with automation tools such as Selenium, Appium, Cypress, Playwright, or Robot Framework.
• Basic to intermediate scripting skills in Java, Python, or JavaScript for test development and debugging.
• Experience testing mobile apps (Android/iOS), web applications, and APIs across multiple platforms.
• Hands-on knowledge of API testing using Postman or similar tools.
• Solid understanding of SDLC, STLC, and software testing methodologies including functional, regression, and integration testing.
• Familiarity with CI/CD pipelines and how automated testing integrates into continuous delivery.
• Familiarity with AI-assisted tools for test drafting, debugging, or documentation is an advantage.
• Experience logging, triaging, and tracking defects using JIRA or equivalent tools.
• Strong communication skills in both Bahasa Indonesia and English (written and spoken).
• Ability to work independently and collaboratively in a cross-functional, agile team environment.