Qualifications:
Task and responsibility:
Conduct regular assessments and evaluations of service operations
Define quality standards and performance metrics for service delivery
Indentify areas of improvement and recommend corrective actions
Collaborate with teams to implement quality improvement initiatives
Monitor compliance with quality standards and regulations
Analyze service processes and identify opportunities for optimization
Collaborate with teams to implement process improvements
Ensure adherence to regulatory complianc and operational standards
Conduct audits to confirm compliance with established processes
Assist in the development of process documentation and guidelines
Made and based in Indonesia, we provide on-demand, pre-screened, flexible workforce to businesses within 24 hours. With more than 2.6 million workers in our community, we are streamlining the staffing process to ensure trust, commitment, and flexibility required in The New Normal.
MyRobin is changing the lives of 100 million workers in Indonesia with benefits including payday loans that boost retention and satisfaction.
We cater to a wide variety of roles, logistics, warehousing, telesales, customer service, F&B, hospitality.
MyRobin is part of BetterPlace, BetterPlace is Asia’s largest human capital Saas platform that enables enterprises to manage the entire lifecycle of their frontline workers. With their comprehensive HR tech platform, BetterPlace has transformed over 1500 businesses while serving 500 locations across India, APAC, and GCC regions.
