IntouchCX

QA Automation Developer

IntouchCX  •  Hyderabad, IN (Onsite)  •  14 days ago
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Job Description

About IntouchCX

IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

About the Job

We are seeking a QA Automation Developer to join our dynamic team. This role will be responsible for developing automated end-to-end tests using Cypress, ensuring the reliability and performance of software applications. This position requires expertise in automation frameworks, scripting, and collaboration with development teams to enhance software quality.

As QA Automation Developer, You Will…

• Develop and maintain automated end-to-end test scripts using Cypress.
• Identify, analyze, and document software defects and inconsistencies.
• Work closely with developers to integrate automated tests into CI/CD pipelines.
• Execute performance and functional testing to ensure software meets business requirements.
• Continuously research and implement best practices for automation frameworks.
• Maintain test environments and ensure data integrity for test cases.

As QA Automation Developer, You Need…

• Must have 2+ years of experience in Automation testing.
• Bachelor’s degree in computer science, IT, or related field.
• Experience in other automation tools (eg: Selenium, Playwright) is a plus.
• Strong understanding of software testing methodologies.
• Working knowledge and experience with Cypress for Automation Testing.
• Excellent problem-solving and analytical skills.
• Strong communication and collaboration abilities.
• Ability to work in a fast-paced, agile development environment.
IntouchCX

About IntouchCX

We are IntouchCX, where innovation meets industry, where dreamers meet doers, and where scale meets soul. We are revolutionizing the global customer experience across all industries, delivering value-driven CX management, digital engagement, and AI and automation solutions to the world’s best-known brands.

We are partners in long-term growth, helping to scale and optimize our partners’ CX through our data-driven and brand-specific approach. We immerse ourselves in their worlds with curiosity, creativity, and innovation to deliver exceptional results. By providing actionable insights, we drive team performance and ROI alignment to meet our partners’ strategic goals. We tailor our programs to ensure end-to-end consistency, team well-being, and cultural alignment with their organizations.

For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
Winnipeg, CA
Year Founded
Unknown
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