At Sword, we’re building AI to heal billions and unlock humanity’s full potential. In doing so, we’re pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma so more people can access the care they need—and ultimately get back to lives lived in full.
Since 2020, Sword has expanded across physical therapy, women’s health, cardiometabolic, and mental health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare.
Role
As a QA Analyst on the Thrive In-Session team, you won’t just validate what’s built, you’ll help define what “good” looks like. You will work closely within a cross-functional team and collaborate across departments to ensure we deliver a seamless, safe, and effective AI care experience.
In this role, you will help drive a shift-left quality mindset, contributing to prevention over detection, improving processes, and ensuring we generate the right evidence to support our product as Software as a Medical Device.
The Thrive In-Session team owns the end-to-end therapy session. This experience blends AI, clinical logic, and user interaction in a way that requires both analytical thinking and creativity. Ensuring quality here means understanding not just whether something works, but whether it works well for real people in real recovery journeys.
If Tech role To get to know more about our Tech Stack, check here
AI fluency is a core expectation at Sword Health. Every candidate is assessed against our three-level framework — be ready to share real examples of how AI is already part of how you work.
Explorer (Level 1) — Uses AI daily to boost personal productivity
Builder (Level 2) — Creates workflows and tools that elevate the whole team
Integrator (Level 3) — Embeds AI into products and processes at scale
Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role.
Work closely within a cross-functional team (Mobile, Backend, AI, Algorithms, Design, Data, Product) and collaborate across teams when needed
Get involved early — contribute to design and development discussions to help prevent issues before they reach testing
Design, execute, and maintain test plans and test cases
Build and maintain QA processes and procedures that the whole team can benefit from
Identify, document, and track defects through to resolution
Maintain thorough testing documentation
Invest in test automation over time
2–3 years of experience as a QA Analyst
Experience testing mobile apps
Experience with test automation
Experience in test case design, creation, execution, and reporting
Familiarity with tools like Postman, Jira, Git, Xray, Android Studio
Good analytical, communication, and teamwork skills
A critical mindset and attention to detail
Autonomy and initiative
Strong written and verbal communication skills in English
*This range includes base, variable and equity
These compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact.
Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below.
Portugal - Sword Benefits & Perks:
• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Discretionary vacation
• Snacks and beverages
Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.
Sword Health complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
Sword is building the future of healthcare through AI Care, a field we pioneered that brings together Artificial Intelligence and Clinical Experts to tackle healthcare’s biggest bottlenecks - access, outcomes, and cost. The result is a world where clinicians are able to focus on what they do best - handling nuance, providing empathy, and delivering the human touch -, while AI focuses on delivering hyper-personalized treatment programs, ensuring scalability, and being available 24/7 so that healthcare meets the needs of the patient, not the other way around.
Our platform spans the full continuum of care, from predicting and preventing pain, to treating physical and mental health, and optimizing healthcare operations.
We are trusted by over 2,000 organizations globally, across employers, health plans, and governments, having helped our clients generate over $1 billion in healthcare savings, largely by avoiding unnecessary procedures, such as surgeries, imaging, ER visits, and others.
We’re backed by some of the world’s most seasoned investors, such as Khosla Ventures, General Catalyst, Founders Fund and others, and currently valued at $4B.
We believe in - and are building toward - a world where AI Care is within arm’s reach of every human. If this mission inspires you, join us in building that future: https://swordhealth.com/company/careers.
