Genius Road

QA Analyst - ServiceNow Testing #3199

Genius Road  •  Austin, TX (Hybrid)  •  3 days ago
Expired
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Job Description

QA Analyst – ServiceNow Testing
Contract:  6 months
Location:  Austin, Texas (Hybrid)  **MUST BE LOCAL TO AUSTIN AREA FOR CONSIDERATION**

We are seeking a detail-oriented QA Analyst to support manual testing efforts within enterprise ServiceNow environments. This role will focus on ensuring high-quality software delivery by executing test cases, validating functionality, and supporting Agile development teams in a structured QA environment. The ideal candidate has strong analytical skills, experience with ServiceNow testing, and familiarity with enterprise SDLC and QA processes.

Qualifications
  • 4+ years of manual testing experience in ServiceNow
  • Strong experience in test case creation and execution within a formal QA framework
  • Solid understanding of Agile/Scrum SDLC processes
  • Strong analytical, documentation, and communication skills
  • Working knowledge of API and integration testing
  • Proficiency using Jira for defect tracking and Agile work management
  • Experience supporting Texas state agency systems preferred
  • Familiarity with enterprise QA standards and SDLC processes

Preferred Qualifications
  • Experience testing ServiceNow SPM (Strategic Portfolio Management) module
  • Experience testing additional ServiceNow modules (ITSM, CMDB, HRSD)
  • Experience with general government compliance, audits, or release readiness processes
  • UAT coordination experience in government or regulated environments

Duties
  • Perform manual testing of ServiceNow applications to validate functionality and business requirements
  • Create, document, and execute detailed test cases and test scripts
  • Identify, document, and track defects using Jira
  • Perform API and integration testing where applicable
  • Participate in Agile/Scrum ceremonies and support sprint testing activities
  • Validate system changes against acceptance criteria and business requirements
  • Support UAT coordination and end-user testing activities
  • Ensure adherence to enterprise QA standards, SDLC processes, and release guidelines
  • Collaborate with developers, business analysts, and stakeholders to ensure quality delivery


Genius Road, LLC is proud to be a Certified Women’s Business Enterprise, an Equal Opportunity Employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.
Genius Road

About Genius Road

2025 Inc. Magazine’s Best Workplaces!

Genius Road, LLC, is a boutique technical, telecom and executive recruiting firm with a difference.

We’re not resume aggregators, but corporate matchmakers – connecting you with candidates who fit your requirements, your culture and your environment. For permanent positions, we bring you new hires with staying power, culling through our extensive network to identify the perfect all-around fit.

If you have a temporary need for additional technical or telecom expertise, we’ll find the right mix of people who can jump right in and start producing.

Just as important, we make the process easier. Instead of inundating your inbox with random resumes, we create individual profiles of our recommended talent that give you a comprehensive view of the top candidates. So, you’ll see, in a glance, not only what these individuals can do, but who they are as human beings and how they’ll fit in your organization.

Combine all this with a proven track record, an unshakable professionalism and a fierce commitment to customer service, and it’s easy to see what sets us apart.

We call it a smarter approach to recruiting. Our customers say it’s “Pure Genius“

Industry
HR & Recruiting
Company Size
11-50 employees
Headquarters
Dallas, Texas
Year Founded
2010
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