Job Description

Quality Assurance Analyst
Department: Quality / Food
Responsible for managing, maintaining, and validating quality assurance and food safety documentation, systems, and data to ensure regulatory compliance, traceability, and operational accuracy.
This role acts as a key liaison between QA leadership, suppliers, co-packers, and internal stakeholders, supporting audits, certifications, supplier approvals, and continuous improvement initiatives within the Quality Management System.

Key Responsibilities

• Maintain and control QA and food safety documentation across internal platforms (ERP, QA systems, customer portals).

• Manage product, ingredient, supplier, and co-packer specifications, ensuring accuracy and regulatory compliance.

• Maintain active item lists and support product release processes.

• Upload and validate compliance documentation in customer and regulatory platforms (e.g., ICIX).

• Collect, review, and maintain supplier and co-packer documentation (audits, HACCP plans, certifications).

• Coordinate certification processes and renewals (Organic, Kosher, GFSI, among others).

• Support supplier approval and evaluation processes for new and existing ingredients.

• Support internal, customer, and third-party audits.

• Assist in mock recalls, traceability exercises, and food safety investigations.

• Review audit findings, corrective actions, and follow-up documentation.

• Generate QA and food safety reports for management.

• Monitor and analyze KPIs related to quality performance, complaints, and compliance.

• Identify trends and improvement opportunities based on audit and operational data.

• Participate in continuous improvement projects within the QA function.

• Collaborate with QA Managers, Commercial teams, and external partners to resolve quality or food safety issues.

• Support quality investigations, customer complaints, and special projects as required.

• Ensure compliance with GMP, food safety standards, and internal safety policies.

• Maintain accurate records to support traceability and regulatory requirements.

Required Qualifications
Education

• Bachelor’s degree in Food Science, Chemistry, Biology, Food Engineering, or a related scientific field.

• Experience Junior Around 1 year in related QA / manufacturing roles.

Technical Knowledge

• Quality Assurance and Food Safety Management Systems.

• GMP, HACCP, FSMA, PCQI, FSVP standards.

• ERP and QA platforms (e.g., Oracle, SharePoint, Siemens).

• Certification programs (Organic, Kosher, GFSI).

• Microsoft Office (Excel, Word, PowerPoint).

Soft Skills

• Strong analytical and organizational skills.

• High attention to detail and data accuracy.

• Ability to manage multiple priorities with minimal supervision.

• Clear and effective communication skills in English (written and verbal).

• Ability to work in cross-functional and multicultural environments.

• Proactive, results-oriented, and adaptable mindset.

Hiring Details

• Prestaciones superiores a las de Ley (+2Vacaciones/50%Prima vacacional, 30 días Aguinaldo, vales despensa, fondo de ahorro, seguro de gastos médicos mayores, bono anual variable, estacionamiento, PTO days, entre otros).

• Monday to Friday, 8:00am-5:00pm or 9:00am-6:00pm (daylight saving / summer time)

• After anniversary, 1/2 day to be WFH

• Indefinite contract after training period