JOB DESCRIPTION Python & PowerShell Automation Expert Cordance RFP | Cloud NOC | Automation, Integration & Auto-Remediation ROLE PURPOSE ENGAGEMENT CONTEXT Design and maintain operational automation connecting monitoring signals to ITSM workflows and approved remediation across AWS and Azure, reducing manual effort and accelerating recovery. . Key Responsibilities · Develop Python/PowerShell automation for cloud operations, diagnostics and remediation. · Integrate Datadog, CloudWatch, Azure Monitor and ITSM through APIs/webhooks. · Automate alert enrichment, ticket creation/update, health checks and approved remediation. · Build reusable AWS/Azure operational scripts and modules. · Implement validation, logging, retry, error handling and rollback controls. · Develop automation runbooks with prerequisites, risks and rollback procedures. · Identify high-volume manual NOC activities suitable for automation. · Implement approval gates and guardrails for high-risk actions. · Maintain version-controlled automation assets and secure coding practices. · Test automation in controlled environments before production. · Track automation success and manual effort avoided. Must-Have Technical & Operational Skills · 5+ years scripting/automation with strong Python and PowerShell. · AWS/Azure automation using SDKs, CLI and APIs. · REST API, JSON, webhook and authentication concepts. · Monitoring/observability-to-ITSM integration. · CloudWatch and Azure Monitor automation. · Cloud operations understanding. · Production-quality coding with logging, security and rollback. · Git/version control and controlled releases. · ITIL change controls and production automation governance. Nice-to-Have Skills · Datadog API/workflows. · Jira Service Management or ServiceNow APIs. · Terraform, GitHub Actions or Azure DevOps. · AWS Lambda, Azure Functions or Logic Apps. · EventBridge/Event Grid and event-driven architecture. · AIOps, LLM/RAG or agentic automation. · Human-approved auto-remediation guardrails. Working Model · Operate within defined governance, security, access-control, change and escalation procedures. · Maintain accurate operational documentation, handover records and knowledge assets.
SRM Technologies is a global digital and engineering services company serving Mobility, Life Sciences, Healthcare, and other high-impact industries. We partner with enterprises to build intelligent, future-ready business ecosystems that combine deep engineering expertise with digital innovation.
Our integrated capabilities span design, development, modernization, implementation, and managed services across digital platforms, data, cloud, embedded systems, and industry-specific solutions. With delivery presence across North America, Japan, Europe, the UK, the Middle East, Australia, and India, we support global enterprises in navigating transformation at scale.
We are a certified Great Place To Work®, and our culture is anchored in one core belief: ideas@work. For us, ideas matter only when they translate into measurable business outcomes and meaningful impact for our customers and their end users. We focus on practical innovation, execution excellence, and long-term value creation driven by our passionate and growing team.
𝘚𝘙𝘔 𝘛𝘦𝘤𝘩 𝘪𝘴 𝘢 𝘱𝘳𝘰𝘶𝘥 𝘮𝘦𝘮𝘣𝘦𝘳 𝘰𝘧 𝘵𝘩𝘦 𝘚𝘙𝘔 𝘎𝘳𝘰𝘶𝘱, 𝘢 𝘮𝘶𝘭𝘵𝘪𝘯𝘢𝘵𝘪𝘰𝘯𝘢𝘭 𝘤𝘰𝘯𝘨𝘭𝘰𝘮𝘦𝘳𝘢𝘵𝘦 𝘸𝘪𝘵𝘩 𝘢 𝘳𝘪𝘤𝘩 𝘩𝘪𝘴𝘵𝘰𝘳𝘺 𝘴𝘱𝘢𝘯𝘯𝘪𝘯𝘨 𝘰𝘷𝘦𝘳 𝘧𝘰𝘶𝘳 𝘥𝘦𝘤𝘢𝘥𝘦𝘴. 𝘛𝘩𝘦 𝘚𝘙𝘔 𝘎𝘳𝘰𝘶𝘱 𝘰𝘱𝘦𝘳𝘢𝘵𝘦𝘴 𝘪𝘯 𝘥𝘪𝘷𝘦𝘳𝘴𝘦 𝘴𝘦𝘤𝘵𝘰𝘳𝘴, 𝘪𝘯𝘤𝘭𝘶𝘥𝘪𝘯𝘨 𝘌𝘥𝘶𝘤𝘢𝘵𝘪𝘰𝘯, 𝘛𝘦𝘤𝘩𝘯𝘰𝘭𝘰𝘨𝘺, 𝘏𝘦𝘢𝘭𝘵𝘩𝘤𝘢𝘳𝘦, 𝘢𝘯𝘥 𝘔𝘦𝘥𝘪𝘢.
