Job Description

At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.

The Product Engineer plays a key role in designing, building, and enhancing internally‑used digital products that support enterprise infrastructure, incident management, and service portal capabilities. This role combines strong software engineering expertise with emerging AI‑driven development practices, leveraging Java, JavaScript, and modern frameworks to deliver reliable, scalable solutions.

You will be responsible for implementing generative and agentic AI technologies to augment and automate core development workflows, as well as programming enhancements for the ServiceNow portal without requiring administrative responsibilities. Working closely with technical teams and business partners across multiple geographies, you will contribute to feature design, integration testing, and continuous improvement of internally built tools that support operational teams.

As a hands‑on engineer, you will evaluate proposed software changes, resolve issues and blockers, support feature planning, and ensure high‑quality delivery through systematic testing and functional design. You will also help configure vendor software where needed and act as a subject‑matter resource across multiple business areas.

Key Responsibilities

• Use knowledge of integrated requirements to evaluate proposed software products.

• Assist in gathering the training and user documentation requirements.

• Manage the issues and blockers for assigned features and product stories.

• Support the planning, conduct, and review of module and integration testing for all but the most complex projects.

• Organize, lead and finalize feature review sessions for low to moderately complex business issues/requirements and document resulting decisions.

• Assist with overall product planning by contributing to/creating stories for low to moderately complex features in areas of responsibility.

• Configure vendor software; review and verify operation of new vendor release features. Leverage vendor defect resolution procedures and support tools to resolve issues.

• Create the functional design, leveraging basic technical skills, to address a low to moderate complex business process or issue or to address the requirements of a single or multiple set of product features.

• In partnership with the business groups and technical teams, provide knowledge and support for resolving technology issues in more than one area of the business; often a subject matter expert.

• Implement generative and agentic AI capabilities to automate and optimise development workflows.

• Build and support features for the ServiceNow portal (no admin duties), enabling incident and infrastructure management.

Essential Skills:

• All applicants must demonstrate they have a legal right to work in the UK for employment at Allstate. Allstate is not providing sponsorship for this vacancy.

• A minimum of 3+ years’ experience in Java and JavaScript.

• A minimum of 1 year in implementation of generative and agentic AI systems to augment and automate core development tasks.

Desirable Skills:

• Experience in RESTful APIs, microservices architecture, and asynchronous processing.

• Experience in Generative AI, LangChain, LLM orchestration, and prompt engineering.

• Familiarity with Python or React.js.

• Education

Supervisory Responsibilities:

• This job does not have supervisory duties. 

Primary Skills

Shift Time

Shift B (India)

Recruiter Info

Yateesh B Gybgaa@allstate.com

About Allstate

Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.

The Allstate Corporation is one of the largest publicly held insurance providers in the United States. Ranked No. 84 in the 2023 Fortune 500 list of the largest United States corporations by total revenue, The Allstate Corporation owns and operates 18 companies in the United States, Canada, Northern Ireland, and India. Allstate India Private Limited, also known as Allstate India, is a subsidiary of The Allstate Corporation. The India talent center was set up in 2012 and operates under the corporation's Good Hands promise. As it innovates operations and technology, Allstate India has evolved beyond its technology functions to be the critical strategic business services arm of the corporation. With offices in Bengaluru and Pune, the company offers expertise to the parent organization’s business areas including technology and innovation, accounting and imaging services, policy administration, transformation solution design and support services, transformation of property liability service design, global operations and integration, and training and transition.

Learn more about Allstate India here