Job Description

Raffles Boston is a state of mind—an iconic legacy in motion, reimagined for a new era. Since the Raffles Brand founding in Singapore in 1887, Raffles has set the standard for gracious hospitality, cultural curiosity, and legendary service. In Boston, that legacy comes to life as the brand’s North American flagship, blending timeless elegance with contemporary hotel craft in the heart of one of the world’s most storied cities.

At Raffles Boston, our people are the soul of everything we do. We are custodians of culture, champions of community, and passionate stewards of meaningful guest experiences. Guided by respect, integrity, belonging, and excellence, we create an environment where every interaction is thoughtful and every moment leaves a lasting impression. Here, guests arrive as visitors, leave as friends, and return as family.

The Purchasing Supervisor oversees the daily operations of the Purchasing & Receiving Department, ensuring inventory accuracy, receiving compliance, purchasing execution, storage standards, departmental organization, and operational readiness. This position serves as the bridge between departmental operations and management strategy while supporting the Purchasing Manager in achieving financial and operational objectives.

Core Responsibilities

Department Operations

• Supervise daily receiving and purchasing activities.
• Ensure all deliveries are properly received, inspected, documented, and stored.
• Maintain loading dock, receiving areas, coolers, freezers, and storage rooms.
• Ensure FIFO rotation and product integrity standards.
• Monitor departmental cleanliness and organization.

Purchasing & Ordering

• Manage assigned purchasing categories.
• Place and monitor purchase orders.
• Follow up with vendors on shortages, substitutions, and delivery issues.
• Maintain par levels and inventory availability.
• Support emergency purchasing requirements.

Inventory Control

• Conduct inventory cycle counts.
• Assist with month-end inventory processes.
• Investigate inventory variances.
• Monitor waste, spoilage, and shrinkage.
• Maintain accurate inventory records.

Compliance & Documentation

• Monitor temperature logs and receiving logs.
• Ensure BirchStreet documentation is accurate.
• Verify PO compliance and approvals.
• Maintain audit-ready records.
• Assist with SOP implementation and compliance.

Leadership & Training

• Train receiving personnel on departmental procedures.
• Cross-train team members.
• Monitor productivity and workflow.
• Serve as acting department lead when the manager is unavailable.

Reporting & Communication

• Prepare departmental reports and operational summaries.
• Communicate shortages, vendor issues, and inventory concerns.
• Coordinate with Culinary, F&B, Stewarding, Finance, and Operations.
• Escalate major purchasing concerns to management.

Qualifications

Education & Experience

• High School diploma or equivalent and/or experience in a hotel or related field preferred.
• Progressive experience in a hotel or college related courses preferred.
• Ability to understand and utilize basic computer equipment and applications, to include word processing and spreadsheet applications.
• Experience with Birchstreet an asset

Physical requirements

• Flexible and long hours sometimes required.
• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Additional Information

• Hourly Wage:Introductory rate of $32.00 and, after successful completion of 90-day probationary period, rate will adjust to $36.00.
• Employee benefit card offering discounted rates in Accor worldwide for you and your family.
• Excellent Company benefits including medical, dental, vision and life insurance.
• Personalized development opportunities across Accor's extensive brand portfolio.
• Ability to make a difference through our Corporate Social Responsibility activities