Job Description

The successful candidate should be a self-starter, who is proactive, self-efficient and has a drive to learn about procurement in the IT industry. The individual must be comfortable working in a very fast paced, busy environment in the rapidly growing monitoring & managed services industry.

Responsibilities

• Creates high volume of purchase orders, change orders and invoice resolution within predetermined service level agreements
• Works closely with Procurement personnel and other ECI business units to support purchase order lifecycle
• Manage purchase request intake process and supporting tools.
• Exhibits excellent customer service skills.
• Implementation and further development of the organizations’ hardware and software maintenance renewals processes
• Work with the Purchasing team to manage support contracts and license agreements
• Validates pricing and works to obtain additional discounting
• Generate monthly cloud billing reports
• Work with Technical Architecture teams, CSMs, and CTMs to generate customer quotes
• Maintain a healthy relationship with Distributor and Vendor teams

Requirements:

• Computer Skills; Microsoft Office & Outlook knowledge
• Experience with ConnectWise Sell, ConnectWise Manage, and Microsoft Great Plains preferred
• Experience with vendor tools such as Cisco CCW ideal
• College Degree
• 2+ years of experience working in a distributor (Ingram Micro, CDW, Comstor, etc.)
• 2+ years of experience in working with hardware/software vendor support contracts and renewals
• Commitment to task, detail oriented and organized, reliable and dependable.

About ECI
ECI is a leading provider in the financial industry of cloud and technical solutions. With over 25 years in business, ECI has upheld a reputation of developing top-tier industry technologists by allowing them to work in fast-paced and dynamic environments. Focusing on a “promote from within” culture allows our team to grow both personally and professionally.