Job Description

Company Description

We’re the nation’s favourite heating brand, here to warm up people’s homes, lives, and futures. 

From boilers, hybrids and heat pumps to solar thermal and smart controls, we’re giving our customers plenty of choice. With cutting-edge tech and research, we’re right in the thick of the drive for a better future of home heating.

It’s not all tools and tech. People are the real heart of our company. We connect with our customers to deliver genuinely helpful support, and we care about our employees and give them enriching careers. We work hard, we work together, and we work with a cause – delivering brilliant customer support and exceptional engineering. 

As an organisation of more than 1,600 employees, we also take our role in the communities we serve seriously. From giving away free heating systems for community spaces, to our charity, education, and volunteer work – we’re no strangers to rolling our sleeves up, getting stuck in, and helping out. 

If that sounds like something you’d like to be a part of, we’d love to meet you. 

Come and work #LikeABosch at Worcester Bosch.

Job Description

Your Purpose:

• Support the Purchasing Quality Assurance team in their day-to-day activities.
• Work with a national and international Purchasing Quality team and support the business of Home Comfort in developing the supply base.

Role Scope:

• Support the Purchasing Quality Assurance team in dealing with quality topics from purchased parts.
• Support the problem solving and investigation of internal component complaints.
• Dealing with internal and external cross departmental teams.
• Dealing with external suppliers as required.
• Support the returns to supplier & cost collection process.
• Support the data management of quality complaints and supplier data.
• General administrative work when required.

Key Focuses:

• Support Production dealing with quality issues of purchased components.
• Containment actions and problem-solving activities.
• Inspection of delivered goods.
• Returns to suppliers & reimbursement process.
• Supplier data management in SAP.

Additional Information about the role:

• Provide technical support to production and other departments regarding non-conformances.
• Analysis, update and development of Purchase Quality databases as necessary.
• Participate in the Continuous Improvement Process.
• Other general projects or quality engineering duties as required.

Qualifications

• Be the type of person people like interacting with, this role relies on great working relationships!
• Very good communication and networking skills.
• Determined and resilient, able to deal with challenges and find solutions. Attention to detail.
• Possess strong analytical skills and critical thinking.
• Be hands-on and have an agile mindset.
• Proficient skills in MS Excel as a starting point, with experience / knowledge of more office and software applications.
• Be target orientated, and able to meet deadlines.
• Forward thinking, with strong organisational skills.
• Proactive and self-motivated, able to work independently.
• A University (academic) education, and studies in Engineering are a must to this role preferably HND or BEng in Mechanical or Manufacturing Engineering.

Additional Information

Deadline for Applications: Please note, we reserve the right to close this vacancy at any time so we encourage candidates to submit their applications as soon as possible.

Working Hours: 39 hours per week – standard working pattern of 08:00 – 17:00 Monday to Thursday and 08:00 – 16:00 Friday with a 1-hour lunch break

Working with us comes with the following benefits:

• Office based role
• 25 days annual leave per year plus bank holidays (pro-rata for your first year)
• Eligibility for our Company Performance Bonus (up to £2,000 gross per annum)
• Enhanced pension contributions
• Access to the Perkbox and My Benefits platforms giving access to discounts, group income protection and death in service benefits
• Employee Assistance Programme and Virtual GP
• Discounts on products from across the Bosch Group
• Subsidised on-site café and canteen
• Health & well-being support including: over 200 trained mental health first aid champions
• Access to Bosch Social Club membership offering you and up to 5 friends and family discounts on excursions and events
• Volunteering days
• Policy to support growing families
• Access to self-service training platform containing over 200 Bosch approved programmes
• Networking opportunities across Bosch UK including a mentoring programme
• And more!