Job Description

As a Purchasing Agent at L&S, you will be responsible for the ordering and tracking of materials. Key relationships in this role, but not limited to, would be Service Technicians and Production Supervisors.

General Responsibilities

• Order plumbing, electrical and HVAC parts for return calls, backed by a supportive, successful team.
• Maintain accurate purchase order data, verifying supplier acknowledgements for date and price discrepancies.
• Collaborate with internal stakeholders (warehouse, production, service) to understand their needs.
• Ability to build/maintain strong cross-functional relationships.
• Ensure purchase orders are accurately created in company procurement system.
• Managing supplier relationships, including issue resolution.
• Collaborate with AP Department to resolve invoice discrepancies.

Qualifications

• 2+ years in telephone customer service.
• Proficient in basic computer skills that include but are not limited to data entry, MS Outlook, and Excel.
• Effective at building and maintaining positive relationships with the service technicians, production managers, superintendents, and coworkers to ensure timely completion of job duties.
• Strong ability to organize, prioritize, communicate well, and be committed to providing quality work.
• Solid problem-solving skills and a willingness to take on new projects with a "can do" attitude.
• Perform the physical demands of the position - working indoors with long periods of time sitting; listening and speaking on the telephone; viewing monitor and workstation.
• Internal sense of urgency