Job Description

Job Location: Santa Rosa - Santa Rosa, CA 95401
Position Type: Full TimeEducation
Level: High School
Salary Range: $21.82 - $31.94 Hourly

Job Shift: Day
Job Category: Admin - ClericalPOSITION SUMMARY:
Under the general supervision of the Health Information Management & Purchased Referred Care Supervisor, the Purchased Referred Referral (PRR) Coordinator I, is responsible for timely processing, documenting and follow-up, including closing, of all Sonoma County Indian Health Project, Inc’s (SCIHP) patient referrals. The PRR Coordinator I will obtain the necessary authorizations and pre-certifications from various insurance carriers. With little supervision, the PRR Coordinator I will make interpretations and exercises discretion in routine situations. The PRR Coordinator I will provide assistance in a culturally appropriate manner to the patients of SCIHP.

QualificationsEDUCATION AND EXPERIENCE:
- High school diploma or general education degree (GED); or minimum one (1) year of related experience and/or training; or equivalent combination of education and experience.
- Prior experience making referrals is preferred.
- Medical Assistant (MA) and/or Health Information Management (HIM) Tech experience is preferred.
- Experience working with Electronic Health Record (EHR) systems is preferred.
- CPR- CPR-Cardiopulmonary Resuscitation Certification
QUALIFICATIONS:
- Must comply with Federal and California laws regarding the use and disclosure of individually identifiable health information, with the provisions of the Health Insurance Portability and Accountability Act (HIPAA).
- Ensure the confidentiality of all records, and any information received in writing, verbal, or other forms.
- Greet all patients and visitors in a warm and friendly manner.
- Ability to explain referral procedures to patients.
- Establish and maintain constructive working relationships.
- Ability to write routine reports and correspondence.
- Prepares and maintains appropriate files, documents and records of processed referrals.
- Possess excellent communication skills, reporting skills and excellent interpersonal skills.
- Ability to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
- Ability to apply common sense understanding to carry out instructions both written, and/or verbal.
- Must respect the confidential nature of medical information.
- Able to work efficiently and cope with emergency situations.
- Capable of using experience and judgment to plan and accomplish goals.
- Able to read and interpret documents: charts, insurance verifications, authorizations, and pre-certifications.
- Proficient in MS Office (Word, Excel and Outlook), Electronic Health Record (EHR).
- Ability to operate standard office equipment (Fax, Copier, etc.).