Job Description

JOB TITLE: Public Space Attendant AM|PM

Responsible for daily cleaning of all public areas such as lobbies, recreation areas and public rest rooms within the Lodge/Inn and Streamside. These areas are to be stocked with necessary supplies. Responsible for the cleaning of brass, wood and windows in public areas. All work is to be performed in accordance with the guidelines for performance and safety established by the housekeeping department.

REPORTS TO Executive Housekeeper

PRIMARY DUTIES AND FUNCTIONS

1. Greet all guests with proper salutation.
2. Delivery of guest requests.
3. Cleaning of all Public areas, bathrooms, furniture, carpets, etc.
4. Vacuum all carpeted public areas daily.
5. Shampoo carpets, clean walls and windows, windowsills, light fixtures, etc..
6. Assist in emergency cleaning of any spills observed.
7. Observe repairs needed to equipment, furniture, building and fixtures. Report same to the Executive Housekeeper & Engineering.
8. Operate two-way radios efficiently and professionally in communicating with hotel staff. Ensure the proper use of radio etiquette within the departments

PRIOR EXPERIENCE: At least 1yr experience, preferable within a hotel setting required.

RESPONSIBLE FOR: Keys, supplies, equipment and checklists.

PHYSICAL DEMANDS Must have ability to move furniture weighing up to 15 pounds, lift a minimum of 40 pounds and safely use a six to eight-foot ladder. Must have ability to work steadily all day.

WORKING ENVIRONMENT: Work assignments take place indoors/outdoors; must travel to several ancillary buildings. Flexibility to work various shifts, weekends & holidays are REQUIRED.

HAZARDS ENCOUNTERED Some cleaning agents and chemicals may be hazardous if improperly used or if contact with skin, eyes or clothing occurs. It is mandatory to wear gloves at all times while cleaning. Some heavy lifting, bending and kneeling;

Possible exposure to blood borne pathogens.

NOTICE:

s are not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. While this job description is intended to be an accurate reflection of the requirements of the job, management must reserve the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush job, or technological development) dictate. Because of various seasonal requirements, jobs in other areas of the resort may be offered as a replacement for this position to include work in other areas e.g. grounds maintenance, housekeeping, kitchen, etc.

Requirements

SKILLS REQUIRED Must have a valid driver’s license. Ability to read, write and follow simple verbal or written instructions and must speak and understand English. After training, demonstrate the proper use of chemicals, supplies, tools equipment.

EDUCATIONAL REQUIREMENTS Ability to read and write the English language.

SPECIFIC KNOWLEDGE REQUIREMENTS Floor care – wax/strip; Carpet care – Shampooing

PERSONALITY REQUIREMENTS Good “people” skills, self-motivation and strong ability to adapt and accept changes.