Job Description

The Public Area Attendant is responsible of maintaining the cleanliness and appearance of the public areas of the hotel including the back of house areas.

ESSENTIAL JOB FUNCTIONS

• Clean and maintain the cleanliness and appearance of the hotel lobby, meeting space, public restrooms, and public areas of the hotel.
• Clean and maintain the appearance of the surrounding areas of the hotel, including the sidewalk, brass awning poles, signage, entrance and alley.
• Deep cleaning of assigned areas of the hotel including the shampooing of rooms and public areas, window washing, hotel light fixtures, and guest elevators.
• Clean and maintain the back of the house area, including the employee break room, the hotel laundry room, the compactor area, and the employee restroom.
• Check and replenish your supplies and cleaning tools.
• Greet each guest you see in a friendly and professional manner.
• Quickly respond to guest requests in a timely and friendly matter.
• Follow procedures for entering and leaving guest rooms.
• Return lost items found in guest rooms, hallways, or back of the house to the Housekeeping department as a “lost and found”.

EDUCATION/EXPERIENCE

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

REQUIREMENTS

• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

LANGUAGE SKILLS

• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.

MATHEMATICAL SKILLS

• Ability to add and subtract two-digit numbers and to multiply and divide with 10’s and 100’s.
• Ability to perform these operations using units of American money and weight measurement, volume, and distance.

REASONING ABILITY

• Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

PHYSICAL DEMANDS

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee is occasionally required to sit.
• The employee must regularly lift and/or move up to 10-15 pounds, frequently lift and/or move up to 20-30 pounds, and occasionally lift and/or move more than 35 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the abilities to adjust focus.

WORK ENVIRONMENT

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee occasionally works with cleaning fluids and solvents and must operate hand tools, including vacuum cleaners, carpet extractors, have ability to reach 2 feet above your head, etc.
• The noise level in the work environment is usually moderate.

(Please note: Management reserves the right to change, modify, and/or alter any of the duties listed above to meet business demands).