Job Description

Public Sector Bid Solutions Manager

Salary: £55,000 per annum, plus company benefits

Contract: Permanent, Full Time

Hours: 37.5 hours per week

Shifts: Monday to Friday 09:00-17:30

Break: 1 hour unpaid lunch

Work model: Hybrid with occasional travel to our Norwich, NR7 OHR and London, W1F 9SJ offices

Williams Lea and TSO seek a Public Sector Bid Solutions Manager to join our team!

Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms.

Williams Lea employees, nearly 7,000 people worldwide provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.

TSO is a UK based content publisher, delivering high quality publishing solutions, across multiple formats on behalf of clients to end customers in the UK and globally. Originally specialising in government regulatory publishing, TSO is actively developing new clients in private sector professional publishing.

Job Purpose

The Bid Solutions Manager works across TSO and Williams Lea to create and articulate solutions that meet the needs of public sector organisations to ensure winning public sector bids. They will support new opportunities, contract renewals and help to identify continuous improvement opportunities within existing clients.

The Bid Solutions Manager will be the internal point of contact for TSO’s publishing and technology solutions, supporting client and business development teams in creating and articulating solutions for tenders and proposals. They will facilitate solution workshops, research and identify solutions, and write clear and compelling content for bids and proposals. This role will work closely with client services teams, business development, pursuit teams, solutions teams and subject matter experts in publishing, content development, technology, sales, marketing and customer services.

Key Responsibilities:

• Collaborate with operations, technology, client management, business development, and marketing teams to develop compelling client solutions to meet client needs
• Be the internal point of contact for information on TSO’s publishing and technology solutions
• Maintain awareness and understanding of all solutions offered by Williams Lea
• Maintain awareness of market trends, competitors, client and customer needs and emerging technologies
• Enable opportunity qualification, working with Business Development Directors and public sector operations team to carry out discovery based on tender requirements
• Facilitate solution design workshops with subject matter experts, and lead bid workstreams, creating clear outputs that support bid development
• Translate customer challenges and TSO differentiators into win themes
• Articulate solutions clearly in written answers to meet the scoring requirements of public sector bids
• Co-ordinate submissions to public sector frameworks
• Work with subject matter experts and finance to cost solutions and create commercial proposals
• Develop a library of core solutions content for tenders and proposals

Key Competencies and Skills:

Essential:

• Experience of designing solutions for complex client and customer requirements
• Strong stakeholder engagement and workshop facilitation skills
• Experience supporting bids, tenders, proposals or business development activities
• Strong analytical and problem-solving capabilities
• Excellent proposal writing and presentation skills
• Able to explain complex concepts clearly, accurately and persuasively
• Understanding of technology and digital solutions
• Commercial awareness

Desirable:

• Knowledge of UK public sector procurement and bidding processes
• Publishing technology background
• Formal qualifications in Service Design, Business Analysis, Solution
• Architecture, Project Management or related disciplines

Personal attributes:

• Customer-focused
• Innovative and creative in problem solving with strong critical thinking skills
• Focused, with attention to detail, while maintaining a broad business perspective
• Ability to manage multiple priorities and work both collaboratively across teams and independently

Using AI in your application

We’re happy for you to use AI tools to research us, polish your cv/cover letter, and practice interviews. Please make sure everything you submit reflects your authentic skills and experience.

To keep things fair, please don’t use AI to invent or exaggerate achievements, complete assessments (unless we say it’s allowed), or to generate live interview answers.

Rewards and Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

• 25 days holiday, plus bank holidays (pro-rata for part time roles)
• Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
• Life Assurance
• Private Medical Insurance
• Dental Insurance
• Health Assessments
• Cycle-to-work scheme
• Discounted gym memberships
• Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at careersatWL@williamslea.com(we do not accept applications to this email address).

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