Commonwealth of Kentucky

Public Safety Telecommunicator I

Commonwealth of Kentucky  •  $41k/yr  •  Kentucky (Onsite)  •  3 hours ago
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Job Description

 

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6/27/2026 (8:00 PM EDT)

2602988

Public Safety Telecommunicator I

Pay Grade
10

Salary

$41,084.16 Annually

Employment Type

EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 40.0 HR/WK

Hiring Agency

Justice & Public Safety Cabinet | Kentucky State Police

Location

160 Citation Ln
Campbellsburg, KY 40011 USA

Description

Kentucky State Police is the premier, full-service law enforcement agency in the Commonwealth of Kentucky.
With the highest level of professionalism and integrity the Kentucky State Police works to prevent, reduce,
and deter crime and the fear of crime; enhance highway safety through education and enforcement; protect and
safeguard individual rights; and provide leadership, training, technical, and operational support to the
criminal justice community.

The Public Safety Telecommunicator is a highly skilled team member, providing a vital link between the state
Troopers and the information they need to be effective and efficient in their daily operations. Often times
called the "nerve center" of police operations they are the initial first responders, taking the call and
dispatching emergency personnel including state and local police, fire and ambulatory services. Due to the
nature of 24 hour operations the applicant must be willing to work a flexible shift.

The Kentucky State Police recognizes the importance and significance of the Public Safety Telecommunicator to
both Trooper and public safety and therefore goes to great lengths to ensure we provide the appropriate
training and equipment for success. A comprehensive Field Training Program begins on the first day of
employment and lasts through the first 12 months. In addition, all telecommunicators are required to attend a
5-week training academy within the first year of service to become certified with the Kentucky Law Enforcement
Council, in the following systems: Law Information Network of Kentucky (LINK), National Crime Information
Center (NCIC) and the National Law Enforcement Telecommunications System (NLETS), as well as training and
certification in Emergency Medical Dispatching (EMD).

This position has a variable shift. The successful candidate will be required to stay in Frankfort at the
Academy Monday through Friday during the five week telecommunications academy.

Key Responsibilities:

  • Answer radio and telephone calls (including 911 in designated areas)
  • Gather and relay pertinent information from each communication; dispatching calls to police and other
    emergency management personnel
  • Provide pre-arrival instructions during medical emergencies.
  • Operate the Computer Aided Dispatching system (CAD)
  • Familiarity with Post region
  • Utilize law enforcement systems nationwide to assist troopers and detectives with investigations ranging
    from traffic enforcement to major crime.

Preferred Knowledge, Skills and Abilities:

  • Strong work ethic
  • Multi-tasking
  • Typing
  • Strong written and verbal communication
  • Map reading
  • Customer service
  • Active listening
  • Perform under pressure
  • Solid judgement
  • Computer literacy

If you are interested in a challenging yet rewarding career where you can make a positive difference in your
local community we would love to review your application for Kentucky State Police Telecommunicator.

Please be advised that although medical cannabis has been legalized in the Commonwealth of Kentucky, due to
other applicable state or federal laws, employees in this position are prohibited from using medical cannabis.

If you need additional information about this prohibition, you may contact the agency point of contact for
additional information.

Minimum Requirements
EDUCATION:
High school graduate.

EXPERIENCE, TRAINING, OR SKILLS:
NONE

Substitute EDUCATION for EXPERIENCE:
NONE

Substitute EXPERIENCE for EDUCATION:
Experience in the transmission, receiving and relaying of electronic information for law enforcement, emergency medical, fire, emergency management, military communications or traffic operations will substitute for the required education on a year-for-year basis.

SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.):
Must obtain certification as LINK/NCIC Operator within thirty days of employment in this job classification. Must obtain certification as an Emergency Medical Dispatcher within sixty days of employment in this job classification. Must obtain certification as a Telecommunicator by the Kentucky Law Enforcement Council (KLEC) within twelve months of employment in this job classification. Shall not have been convicted of a felony or other crimes pursuant to KRS 15.540. Must maintain any required licensure(s), certification(s), or other credentials for the length of employment in this classification. Employing agency is responsible for ensuring employee possesses and maintains required licensure(s), certification(s) or other credentials. See Kentucky Administrative Regulation 502 KAR 40:040.

Working Conditions

Work is performed in a communications center at a Kentucky State Police Post and under extremely stressful conditions. May be required to work rotating shifts.

Probationary Period

This job has an initial and promotional probationary period of 12 months, except as provided in KRS 18A.111.

If you have questions about this advertisement, please contact Kaitlyn Vancleve at Kaitlyn.vancleve@ky.gov

An Equal Opportunity Employer M/F/D
Commonwealth of Kentucky

About Commonwealth of Kentucky

Come for a job. Stay for a career. Make a difference for a lifetime!

GROW your career! Looking for interesting and diverse career opportunities? Look no further! Explore the many unique and fascinating jobs found across the Commonwealth of Kentucky.

LEARN with us! The Commonwealth of Kentucky offers our employees on-the-job training and online professional development courses. With thousands of unique positions available throughout the Commonwealth, you can increase your knowledge on the job -- and set your career goals for the future.

LEAD with us! We are a community of doers, thinkers, learners, leaders, and achievers. We can help you find your perfect job match and then excel in that role. We have programs and tools to help you grow in your position and become a leader as the best version of yourself!

SERVE with us! Careers in public service are diverse, interesting and rewarding. They allow you to truly make a difference in the communities that you serve. If you have a passion around serving your community while you grow your skills and your career, join the many employees across the Commonwealth who are finding perfect work opportunities and getting the satisfaction of touching lives and making a lasting impact.

Achieve your professional goals while working for Commonwealth’s largest employer. Whether this is your first job or you’re transitioning from the military or another career, we offer a diverse opportunity for all educational and experience levels in full-time, part-time, temporary, or seasonal capacities. Employees can work in a civil service, non-civil service, appointed, or elected position. Come grow, learn, lead and serve with us!

For employment opportunities with the Commonwealth of Kentucky, visit careers.ky.gov.

Industry
Government & Public Safety
Company Size
5,001-10,000 employees
Headquarters
Frankfort, Kentucky
Year Founded
1792
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