City of Lynchburg

Public Safety Network Analyst II

City of Lynchburg  •  $60k - $70k/yr  •  Lynchburg, VA (Onsite)  •  3 hours ago
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Job Description

Posting number: 03678

Department: Information Technology

Job classification: Public Safety Network Analyst II

Posting type: Open & Promotional

Categories: IT and Computers

Summary

Performs operational support for fire department network infrastructure and mission-critical technologies, including desktop and mobile support and specialized public safety applications by performing the following duties.

The City of Lynchburg is an Equal Opportunity Employer, and encourages all qualified candidates to apply.

Examples of duties

  • Provides new PC support and training for recipients.
  • Provides backup and restoration services department computers and laptops
  • Answers "help desk" calls from departmental users and troubleshoots both hardware and software problems
  • Develops and provides in-house training for employees
  • Maintains and supports mission-critical fire department systems and public safety software
  • Provides technical support, maintenance, and troubleshooting for fire department technologies, including mobile data terminals, reporting software, and radio equipment.
  • Administers and maintains the department’s Mobile Device Management platform
  • Track and maintain accurate inventory records for all fire department IT assets
  • Interfaces with vendor technical support and assist with operating system and software upgrades
  • Subject to call after hours for system and network operations when required, including nights and weekends

ADDITIONAL DUTIES AND RESPONSIBILITIES include the following:

  • Other duties to provide direct or indirect service to the citizens may be assigned.
  • When unusual situations occur and/or the City Manager declares a State of Emergency, all City employees may be required to accept special assignments and perform as needed to ensure appropriate service delivery.

Qualifications

Associate's degree with major work in a related field and some (2-4 years) experience in a computer related field, including experience with implementing security controls and educating others; or equivalent combination of education and experience.

Supplemental information

Must have an acceptable driving record based on City of Lynchburg driving criteria.

City of Lynchburg

About City of Lynchburg

Strategically located with easy access to major markets, Lynchburg is a distinctive city with all the amenities and resources to live, learn, work, play…and prosper.



Lynchburg, Virginia, is a city which remembers its past while focusing on the future - a vibrant central city fostering a strong sense of community, economic opportunity for all our citizens and responsive, results-oriented local government.

Lynchburg is a city of 50 square miles located near the geographic center of the state, bordered by the eastern edge of the beautiful Blue Ridge Mountains. It is located approximately 180 miles southwest of the nation's capital, Washington, D.C.

With over 3,900 businesses ranging from traditional mom-and-pop shops to headquarters of global corporations, Lynchburg is the commercial, cultural, entertainment, residential and retail hub of the Central Virginia region. Our broad-based economy, highly-skilled workforce and unparalleled quality of life have positioned Lynchburg among the cities leading the nation into the New Economy.



Lynchburg is rich in history and tradition, but don’t let the stunning architecture, cobblestoned streets and Victorian-styled neighborhoods fool you—beyond Lynchburg’s historic façade are energetic, forward-thinking residents, a business community leading technological innovation and the fiber-optic bandwidth to deliver that innovation to the world. Just as happening as it is historic, Lynchburg matches the strength of its economy with spectacular offerings of arts, music and culture, all in a setting of splendid natural beauty.

Industry
Government & Public Safety
Company Size
501-1,000 employees
Headquarters
Lynchburg, Virginia
Year Founded
1786
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