The University of Iowa Health Care department of Safety and Security is seeking a Public Safety Dispatcher I to perform under general supervision, provides communications of a public safety nature for university public safety and other departments and also for surrounding law enforcement agencies utilizing multi-frequency radio, teletype, telephone, TDD, and personal contact. Responsible for monitoring university emergency phones and burglar and fire alarm systems.
Operates a multi-line telephone system providing emergency and business information. May be responsible for monitoring 911 phone system.
Monitors radio traffic from surrounding local and state law enforcement agencies and relays information to patrol units.
Dispatches duty personnel to requests for assistance or complaints.
Receives and provides information to visitors, faculty, staff, and students.
Notifies on-call personnel as required by departmental policy.
Receives and relays emergency weather and road information to public safety officers and to other university departments and the university administration as required.
Provides information to institutional public information services or outside news services on incidents and accident information as required.
Monitors, updates, and relays information regarding building alarms. Operates a computer for the state crime computer network.
Maintains voice communication tapes and applicable files and manuals for reference at public safety dispatch office.
University of Iowa Health Care—recognized as one of the best hospitals in the United States—is Iowa's only comprehensive academic medical center and a regional referral center. Each day more than 12,000 employees, students, and volunteers work together to provide safe, quality health care and excellent service for our patients. Simply stated, our mission is: Changing Medicine. Changing Lives.®
Percent of Time: 100%,
Schedule: Sunday-Saturday 1430-2230 with 2 days off
Pay Grade: 09 https://hr.uiowa.edu/pay/pay-plans/merit-alpha-matrix
Benefits Highlights:
Regular salaried position located in Iowa City, Iowa
Fringe benefit package including paid vacation; sick leave; health, dental, life and disability insurance options; and generous employer contributions into retirement plans
For more information about Why Iowa?, click here
Minimum Eligibility Requirements:
Desirable Requirements:
Knowledge of the geography of the university campus.
Knowledge of FCC regulations and public safety dispatching procedures.
Skill in using equipment such as multi-frequency radio, teletype, telephone, TDD and computers.
Skill in communicating with members of the public and departmental staff both orally and in writing.
Ability to enter and retrieve data from a computer terminal, PC or other keyboard device.
Ability to communicate effectively and coherently over law enforcement radio channels while initiating and responding to radio communications
Application Process: In order to be considered, applicants must upload a resume (under submission relevant materials) that clearly address how they meet the listed required and desired qualifications of this position. Job openings are posted for a minimum of 10 calendar days. Successful candidates will be required to self-disclose any conviction history and will be subject to a criminal background check. This position is not eligible for University sponsorship for employment authorization. With additional questions, please reach out to Ashley-Fitzpatrick@uiowa.edu
Applicant Resource Center –
Need help submitting an application or accepting an offer? Support is available!
Our Applicant Resource Center is now open in the Fountain Lobby at the Main Hospital.
Hours:
Monday - Friday 10:00am - 4:00pm
Or by appointment
Contact TAHealthCareSupport@healthcare.uiowa.edu to schedule a time to visit.
WE CARE Core Values
Welcoming: We strive for an environment where every voice is heard, emphasize, regular communication, and seek transparency wherever possible.
Excellence: We strive to achieve excellence in all that we do.
Collaboration: We believe teamwork is the best way to work.
Accountability: We behave ethically, act openly and with integrity in all that we do, taking responsibility for our actions.
Respect: We honor diversity and recognize the worth and dignity of every person.
Equity: We dedicate ourselves to equity and fairness.
Mission
Changing Medicine. Changing Lives.®
University of Iowa Health Care is changing medicine through:
• Pioneering discovery
• Innovative interprofessional education
• Delivery of superb clinical care
• An extraordinary patient experience in a multi-disciplinary, collaborative, team-based environment
University of Iowa Health Care is changing lives by:
• Preventing and curing disease
• Improving health and well-being
Vision
World Class People: Building on our greatest strength.
World Class Medicine: Creating a new standard of excellence in integrated patient care, research, and education.
For Iowa and the World: Making a difference in quality of life and health for generations.
Recognitions/ Awards
In its 2020 rankings of “Best Employer for Diversity," Forbes ranked UI Health Care No. 47 overall among large employers nationwide and No. 10 in its Healthcare & Social category.
