The Public Safety Assistant ensures a safe and secure environment for patients, visitors, and caregivers across Mercy facilities, including specialized and locked-down units. This role involves managing access control, producing and modifying identification badges, monitoring various security technologies. Responsibilities also include writing detailed incident reports, assisting caregivers in real time, supporting child welfare agencies with child custody matters, and maintaining proficiency across all assigned systems. The position operates on variable 8.5-hour shifts and requires strong organizational, technical, and communication skills.
Evenings
Minimum Requirements:
Education: High School Graduate or equivalent.
Licensure: Must have a valid state driver’s license
Preferred Requirements:
Preferred Education: Technical training including: end user training on basic computer, video management system, door access system, infant and child protection system, report-dispatch system, Evolv weapons detection system and visitor management system.
Preferred Experience: 1 year experience in customer service position. Experience operating computer.
Preferred Skills, Knowledge, and Skills: Multi-task oriented. Excellent communication skills and problem-solving abilities. Knowledge of relevant computer applications and ability to type.
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.
At Mercy, care is more than a job - it’s a calling.
Every day, our caregivers bring compassion, skill and purpose to the communities we serve across Arkansas, Kansas, Missouri and Oklahoma. Whether you're building your career at the bedside, in a clinic or supporting care behind the scenes, you’ll find meaningful ways to make an impact - while growing in a way that’s uniquely yours.
As a physician-led, integrated health system with more than 50 hospitals and nearly 1,000 care sites, Mercy combines advanced technology, collaboration and a shared commitment to better care.
Rooted in a faith-based mission and inspired by the legacy of the Sisters of Mercy, our work is guided by a deep sense of purpose - to care for the whole person and serve our communities with compassion and dignity.
Here, you’ll find an environment where you’re supported to grow, connected to a team that cares and empowered to do your best work.
Because at Mercy, there are many paths - but one calling.
