Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The Four Seasons Hotel Jakarta is located in the Sudirman Central Business District (SCBD), one of the most prestigious areas of Jakarta, Indonesia. It provides easy access to corporate offices, shopping centers, and entertainment venues. Open since July 2016, Four Seasons Hotel Jakarta provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world.  The hotel offers a range of rooms and suites designed with a blend of modern luxury and Indonesian culture. These accommodations are equipped with top-notch amenities and offer cityscape views. The hotel also supports Indonesian culture and art, with an extensive art collection on display and regular cultural events. Recent awards and honors include the Top 20 List for Hotels in Asia as voted by the readers of Conde Nast Traveler.

ABOUT THE ROLE

Four Seasons Hotel Jakarta is seeking a passionate, creative, and driven Public Relations professional to join our Sales & Marketing team.

This position plays a critical role in enhancing the visibility, reputation, and positioning of Four Seasons Hotel Jakarta across local, regional, and international markets. The successful candidate will be responsible for executing integrated public relations and marketing communications initiatives that support the hotel, restaurants, spa, weddings, and corporate positioning.

Depending on experience, qualifications, and demonstrated capability, the successful candidate may be appointed as either Public Relations Executive or Assistant Manager, Public Relations

WHAT YOU WILL DO

Public Relations & Media Relations

• Execute public relations strategies that strengthen awareness and positive brand perception of Four Seasons Hotel Jakarta.
• Build and maintain strong relationships with local, regional, and international media.
• Develop and pitch compelling story ideas to journalists, editors, producers, and media partners.
• Coordinate press interviews, media visits, familiarization trips, and hosted stays.
• Manage the preparation and distribution of press releases, media alerts, press kits, and story materials.
• Ensure all press materials are aligned with Four Seasons brand standards and communication guidelines.
• Maintain and update the Four Seasons Press Room platform.

Marketing Communications

• Support the execution of the annual PR and Marketing Communications plan.
• Develop high-quality content for:
  • Press releases
  • Newsletters
  • Media pitches
  • Website content
  • Marketing collateral
  • Campaign messaging
• Coordinate email marketing and e-newsletter communications.
• Ensure consistency in brand voice, tone, and messaging across all communication platforms.

Media Monitoring & Reporting

• Monitor and analyze media coverage across print, online, broadcast, and social platforms.
• Prepare monthly PR reports including:
  • Media coverage
  • Prominent placements
  • Share of Voice (SOV)
  • Share of Voice with Prominence (SOVP)
  • Sentiment analysis
• Monitor hotel performance against competitive set.
• Identify opportunities to improve market positioning and visibility.

Partnerships & Influencer Relations

• Manage media, influencer, and partnership collaborations from planning to execution.
• Coordinate partnership proposals, negotiations, deliverables, and reporting.
• Identify opportunities that support awareness and business objectives.
• Maintain strong relationships with key opinion leaders, tastemakers, and industry partners.

Campaigns, Events & Activations

• Support planning and execution of PR campaigns for:
  • Hotel
  • Food & Beverage outlets
  • Spa
  • Weddings
  • Seasonal promotions
• Organize media events, launches, and press experiences.
• Work closely with operational departments to deliver successful activations and partnerships.

Content & Asset Management

• Maintain a comprehensive and organized library of photography and video assets.
• Coordinate content requirements with internal and external stakeholders.
• Assist in planning and coordinating photo and video shoots.
• Ensure all assets support both global and local communication needs.

WHAT YOU BRING

For Public Relations Executive

• Bachelor's degree in Communications, Journalism, Marketing, Public Relations, or related field.
• Minimum 3 years of Public Relations or Marketing Communications experience.
• Strong writing, storytelling, and communication skills.
• Experience working with media, agencies, or hospitality brands preferred.
• Fluent in English and Bahasa Indonesia.

For Assistant Manager, Public Relations

• Bachelor's degree in Communications, Journalism, Marketing, Public Relations, or related field.
• Minimum 5 years of Public Relations experience, preferably within luxury hospitality, luxury brands, lifestyle, travel, fashion, or communications agencies.
• Demonstrated experience managing PR campaigns independently.
• Strong media network across Indonesia and regional markets preferred.
• Proven ability to manage agencies, partnerships, and multiple projects simultaneously.
• Strong strategic thinking and reporting capabilities.

PREFERRED QUALIFICATIONS

• Luxury hospitality experience highly preferred.
• Strong understanding of media landscape and journalism practices.
• Experience with media monitoring and reporting tools.
• Experience developing marketing communications content and brand storytelling.
• Strong organizational and project management skills.
• Ability to work in a fast-paced environment while maintaining exceptional attention to detail.
• Creative mindset with a passion for luxury, travel, lifestyle, and hospitality.

WHAT WE OFFER:

• Competitive Salary, wages, and a comprehensive benefits package
• Excellent Training and Development opportunities
• Complimentary Accommodation at other Four Seasons Hotels and Resorts
• Complimentary Employee Meals
• And many more!

Note : for Indonesian nationality only