Job Description

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JOB TITLE: Google Site Reliability Engineer

SALARY: £72,702 - £78,810

LOCATION(S): Manchester, Bristol, Leeds

HOURS: Full time

WORKING PATTERN: At least two days per week (or 40% of your time) at one of our offices listed above.

At Lloyds Banking Group, we're all driven by our purpose, to Help Britain Prosper. It's why we exist - it's our reason to get out of bed in the morning. The choices we make, our success and our future really matter.

But the world is changing, fast. And we're changing too. It's never been a more exciting time to join us as we transform our business to shape finance as a force for good.

Our team

We are a well‑established, solution‑focused Cloud Platform team modernising the bank’s next‑generation technical platform - an essential part of one of the UK’s largest financial‑services transformations. We work closely with business teams within the organisation to build end-to-end solutions that let product teams safely leverage cloud infrastructure for Analytics, Gen AI/ML, Databases, Storage, Serverless HPC and Application Workloads.

Our engineering remit is broad. We focus on product curation, providing data‑warehousing and data‑segregation capabilities and building automation to ensure work is delivered end to end with continuous quality‑assurance controls in place so that outcomes meet our required standards.

About the role

We are modernising with cloud, a platform that is quick, secure and resilient for customers: easy, modern and green for developers.

Our core technology focus for this role is on Google GCP.

We are particularly interested in people with experience in one of more of the following:

Google Cloud Platform (Analytics, AI, Databases & Serverless Products) in addition to strong fundamentals in networking, security, IAM & platform engineering, Terraform, CI/CD (Harness/Github Actions), Python, Git Workflows, Backstage, Policy-as-Code (Open Policy Agent), Security Tooling (Organisation Policy, Security Health Analytics & Wiz) and Dynatrace

We’re looking for a Site Reliability Engineer with strong Google GCP experience. In this role, you’ll spend roughly half your time managing incidents to keep operations running smoothly and the other half improving our services through automation, with participation in out‑of‑hours support required.

About you

You will work collaboratively with Engineering Leads and Product Owners, in building, contributing to and executing our platform roadmap. In addition to participating in the planning and delivery of our goals, driving prioritisation, automating processes using traditional and Gen AI tools, escalating impediments, and demonstrating successes. You will have the opportunity to participate in technical communities and work with internal customers across several domains within the organisation to advance shared capabilities and to be a role model and mentor early career engineers to advance their technical skills.

Key Responsibilities

• Be hands-on engineering, maintaining our Infrastructure as Code and CI/CD pipeline-based product and services by responding to change, implementing enhancements & improving reliability and customer experience
• Implementing further automation and reducing toil, by utilising existing Cloud tooling or implementing new technologies
• Improve operational excellence including monitoring, incident response, problem management, cost optimisation and reliability
• Be accountable for the day-to-day health of both production and non-production environments and respond to any incidents as required
• Observing, investigating & fixing service issues, with an engineering attitude – resolving via code changes and implementing improvements to prevent repeat issues
• Engage in Agile team ceremonies and contribute to continuous improvement efforts
• Provide technical expertise and input to establish the risk tolerance of products and services
• Communicate incident status updates clearly and frequently to other teams, customers and stakeholders
• Apply SRE practices and introduce chaos engineering where appropriate to strengthen resilience and validate reliability

Essential Skills & Experience:

• Strong DevOps understanding, including experience of Infrastructure as Code and CI/CD pipelines, such as Terraform and Jenkins, Harness, or alternatives such as Azure DevOps
• Experience working with a broad set of Public Cloud technologies and services
• Ability to quickly understand, update and write new scripts in languages such as Python, Groovy, PowerShell, BASH
• A strong understanding of Cloud Security
• Experience in problem-solving, able to demonstrate logical thinking and excellent solving skills
• Experience with monitoring tools and techniques to ensure system reliability and performance

Desirable Skills:

• Recent practical experience using SDKs and APIs to deliver automation
• Certifications in GCP or another cloud platform, such as Azure
• Candidates with less direct experience in cloud engineering, who can demonstrate strong skills in other areas such as sysadmin, software engineering or other technology/engineering fields who also are able to quickly adapt and pick up new skills will also be considered
• Technology agnostic and are willing to adapt their approach in pursuit of the best solution
• Continuous curiosity to learn and develop themselves with industry best practice methods and tooling in the cloud function

What you'll get in return

On top of our team ethos, we're genuine about both equal opportunity and our colleagues representing the communities we serve - developing and advancing the best in our people.

You'll also get:

• A performance share bonus
• A flexible cash pot to spend on benefits
• A generous pension contribution and private health cover
• Up to 30 days leave depending on grade and service with ability to purchase more
• Various colleague share schemes

If you have the skills we're seeking and having a key role in a major data transformation appeals then get in touch, we'd love to hear from you!

About working for us

Our focus is to ensure we're inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel that they belong and can be their best, regardless of background, identity, or culture.

If you’d like reasonable adjustments to be made to the recruitment process, please let us know.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.