Job Description

Company Description

Sofitel Gold Coast Broadbeach invites you to join a world where French elegance meets coastal luxury. Located just moments from the golden sands of Broadbeach, our five‑star hotel offers 296 beautifully appointed rooms and suites, with sweeping Pacific Ocean or Hinterland views, and an array of dining options.

Thrive in an environment where care and kindness are at the heart of everything we do. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact. We will support you to maintain your wellbeing too, so that you can live life to the full.

Job Description

A career that lets your passion shine:

• Clean and maintain hotel public areas to Sofitel Standards — reception, entrances, guest restrooms, corridors, lift lobbies, stairwells, and elevators
• Clean restaurants, bars, function rooms, and gaming areas, including carpets, windows, vents, and high-traffic zones
• Maintain the pool area (test and balance chemicals, clean surrounds, replenish towels), gymnasium, locker/change rooms, tennis court, and level four garden
• Clean back-of-house areas — staff restaurant, offices, service corridors, internal staircases, and back-of-house lifts
• Empty rubbish and recycling bins, sort appropriately, and keep public area supplies stocked
• Restock and clean cleaning trolleys, and replenish the pool towel cupboard for the next shift
• Use vacuums, carpet cleaners, and chemicals safely, reporting faulty equipment and ensuring proper storage, bunding, and labelling
• Maintain security of keys, access cards, and restricted areas, and report suspicious items or safety hazards immediately
• Perform deep cleaning and programmed cleaning tasks as scheduled
• Check daily cleaning schedules and function sheets, and conduct proper handovers at the end of each shift

Qualifications

What you will bring to the role:

• Previous cleaning or housekeeping experience, ideally within a hotel or luxury environment
• A strong eye for detail and pride in maintaining impeccable, presentable spaces
• Knowledge of safe chemical handling, manual handling, and workplace health and safety practices
• The ability to manage multiple tasks in an organised and efficient manner
• Flexibility to work a rotating roster across a seven-day operation
• The physical capability to meet the demands of the role (continuous standing, walking, lifting, pushing/pulling, and chemical handling)
• A genuine commitment to growth and development within the Sofitel brand
• Ability to work across different shift patterns - 6am to 2pm, 11am to 7pm, and 6pm to 2am

Additional Information

Thrive in our Sofitel Gold Coast Broadbeach community:

• Complimentary meal during your shift at our Le Café
• Global discounts on accommodation, dining, and lifestyle experiences across Accor hotels
• Paid birthday leave to celebrate your special day
• A personalised reward and recognition program
• A complimentary luxury stay with buffet breakfast to celebrate your work anniversary
• Freshly laundered uniforms provided
• Convenient access to public transport and the vibrant Broadbeach precinct
• Work just steps from pristine beaches, world‑class dining, and boutique shopping

Apply Now

Let your Passion Shine

Sofitel Gold Coast Broadbeach is an equal opportunity employer dedicated to promoting an inclusive and diverse workplace. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you are welcome to let us know. Aboriginal and Torres Strait Islander persons are encouraged to apply.

Please note: Full Australian working rights are required for this role.