Job Description

Why Work at The Ricardo Marriott?

At The Ricardo Marriott DFW Westlake, we blend timeless elegance with contemporary hospitality to create a stay that feels both refined and effortlessly welcoming. With thoughtfully designed spaces, elevated culinary experiences, and amenities that anticipate every need, our hotel is a destination where details matter. Curators at The Ricardo Marriott thrive in a culture that celebrates excellence, embraces individuality, and brings unmatched moments to life through genuine, guest-centered service.

The Ricardo Marriott Hotel is hiring for a Public Area Attendant.

You should join our team if you believe...

• That cleanliness, comfort, and care are essential to every great hotel experience.
• That a guest’s first impression begins the moment they enter the hotel.
• That public spaces should feel polished, welcoming, and ready at every hour of the day.
• That details matter—from a spotless lobby and sparkling restrooms to clean hallways and thoughtfully maintained gathering spaces.
• That every guest deserves a clean, safe, and comfortable environment.
• That teamwork between Housekeeping, Front Office, Food & Beverage, Maintenance, and leadership keeps the hotel looking its best.
• That the work guests may not always see is often the work they appreciate most.

You’re a great fit for this role if you love...

• Keeping the lobby, hallways, elevators, restrooms, meeting spaces, entrances, and other public areas clean and welcoming.
• Dusting, vacuuming, mopping, polishing, sanitizing, and maintaining guest-facing surfaces.
• Cleaning and restocking public restrooms throughout the shift.
• Monitoring high-traffic areas and responding quickly when something needs attention.
• Emptying trash and recycling containers and maintaining clean waste-disposal areas.
• Cleaning windows, mirrors, doors, fixtures, furniture, and decorative surfaces.
• Maintaining Housekeeping closets, storage spaces, and supplies in an organized manner.
• Responding courteously to guest requests and helping guests locate hotel amenities.
• Communicating spills, maintenance concerns, damages, safety hazards, and lost-and-found items promptly.
• Following proper procedures for cleaning chemicals, equipment, biohazards, and guest safety.
• Assisting with meeting-room, restaurant, banquet, or event-area cleaning when needed.
• Supporting Room Attendants, Housepersons, and other Curators when hotel priorities change.
• Remaining attentive when the lobby is lively, events are underway, and every public space seems to need attention at the same time.
• Taking pride in creating the polished surroundings that help guests feel welcomed and cared for.

We’re excited to have you join us because...

• You understand that clean public spaces shape the guest’s impression of the entire hotel.
• You have a strong eye for detail and notice what needs attention before a guest does.
• You can work independently while remaining connected to and supportive of the Housekeeping team.
• You know how to balance efficiency, quality, safety, and care.
• You are dependable, organized, and ready to contribute throughout your shift.
• You communicate clearly and professionally with guests, Curators, and leaders.
• You are comfortable receiving direction and adjusting priorities as hotel needs change.
• You follow safety procedures and use cleaning products and equipment responsibly.
• You bring a positive attitude and a service-first mindset to every area you maintain.
• You believe hospitality can be felt in every polished surface, refreshed restroom, and thoughtfully maintained space.

Education and Experience

• High school diploma or equivalent preferred.
• Previous housekeeping, janitorial, professional cleaning, or hospitality experience preferred, but not required.
• Hotel, resort, restaurant, or high-traffic facility experience is a plus.
• Marriott brand experience preferred.
• Knowledge of public-area cleaning standards and safe cleaning procedures preferred.
• Strong attention to detail and commitment to cleanliness.
• Ability to follow assignments, safety instructions, and hotel procedures.
• Ability to organize work and manage time effectively.
• Ability to work independently and collaboratively as part of a team.
• Ability to communicate professionally with guests, Curators, and leaders.
• Ability to safely use cleaning products, supplies, and equipment.
• Ability to work flexible hours, including early mornings, evenings, weekends, and holidays, based on business needs.
• Bilingual English/Spanish communication skills preferred, but not required.

Work Environment and Physical Requirements

• Ability to stand and walk for extended periods throughout the shift.
• Ability to bend, reach, twist, kneel, crouch, climb, and move repeatedly while cleaning public spaces.
• Ability to lift, carry, push, and pull supplies, trash, cleaning equipment, furniture, and other items.
• Ability to lift or move up to 40 pounds frequently.
• Ability to push and pull housekeeping carts, vacuums, floor-care equipment, and waste containers.
• Ability to climb and use ladders or step stools safely when required.
• Ability to use cleaning products and equipment safely and according to procedures.
• Ability to work in lobbies, restrooms, hallways, elevators, meeting rooms, restaurants, entrances, storage areas, and back-of-house spaces.
• Ability to work around dust, cleaning products, varying temperatures, noise, and repetitive physical activity.
• Ability to maintain professionalism and attention to detail in a fast-paced, guest-facing hotel environment.

Here’s the Core of Coury Hospitality:

We have a place for you on our team if your passion is to curate UNMATCHED MOMENTS.

What else do YOU need to know...

This job posting is intended to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. We are an equal opportunity employer.