Job Description

Job Location Orlando - Orlando, FL 32819

Job Snapshot

We look for individuals who are passionate about providing genuine heartfelt care to our guest and employees.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (other duties may be assigned):

• Clean and maintain the cleanliness and appearance of the hotel lobby, hallways, public restrooms, and public areas of the hotel.
• Clean and maintain the appearance of the surrounding areas of the hotel, including the sidewalk, brass awning poles, signage and entrance.
• Clean and maintain the back of the house area, including the employee break room, the changing rooms, the hotel laundry room, the compactor area, and the employee restroom.
• Get assignments, keys, pager, and special guest requests from your supervisor at the beginning of your shift.
• Check and replenish your supplies and cleaning tools.
• Greet each guest you see with "Good morning" or (afternoon, evening).
• Quickly respond to guest requests in a timely and friendly matter.
• Follow procedures for entering and leaving guest rooms.
• Return lost items found in guest rooms, hallways, or back of the house to the Housekeeping department as a "lost and found" item with the date, where it was found, description of the item, and finder's name.
• Turn in keys and pager to Housekeeping Department when shift ends.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

Less than high school education; or up to six months related experience or training; or equivalent combination of education and experience.

LANGUAGE SKILLS:

Ability to read limited number of two-three syllable words and to recognize similarities ad differences between words and between series of numbers. Ability to print and speak simple sentences.

OTHER SKILLS and ABILITIES:

Must be able to speak English to communicate with guests. Must be able to recognize situations which may involve guests that require immediate supervisory attention. Must know and use reasonable care for the safety and security of the guest.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand; walk; use hand to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and stoop, kneel crouch, or crawl. The employee frequently is required to climb or balance and talk or hear.

The employee must regularly lift and/or move up to 10-15 pounds and occasionally lift and/or move up 20-25 pounds

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee occasionally works with cleaning fluids and solvents and must operate hand tools, including vacuum cleaners, carpet extractors, have ability to reach 2 feet above your head, etc.

The noise level in the work environment is usually moderate.