Job Description

Key Responsibilities:

1. Cleaning and Maintenance:

   • Clean and sanitize public restrooms, including replenishing supplies.
   • Vacuum and mop floors in lobbies, corridors, and other public areas.
   • Dust and polish furniture, fixtures, and decorative items.
   • Clean windows, glass doors, and mirrors.
   • Empty trash bins and replace liners.
   • Clean and maintain elevators and stairways.

2. Guest Service:

   • Greet guests in a friendly and professional manner.
   • Respond promptly to guest requests and inquiries.
   • Report any guest complaints or issues to the supervisor.

3. Safety and Compliance:

   • Follow all safety procedures and guidelines.
   • Use cleaning chemicals and equipment according to safety standards.
   • Report any maintenance issues or safety hazards to the supervisor.
   • Ensure compliance with company policies and procedures.

4. Inventory and Supplies:

   • Monitor and maintain an adequate inventory of cleaning supplies.
   • Replenish supplies in public restrooms and other areas as needed.
   • Notify the supervisor of any supply shortages.

5. Teamwork and Communication:

   • Collaborate with other housekeeping staff to ensure efficient operations.
   • Communicate effectively with team members and supervisors.
   • Assist with special projects or tasks as assigned.

Qualifications:

• High school diploma or equivalent preferred.
• Previous housekeeping or janitorial experience preferred.
• Ability to work independently and as part of a team.
• Strong attention to detail and organizational skills.
• Excellent communication and customer service skills.
• Physical stamina and the ability to lift, push, and pull heavy objects.
• Flexibility to work various shifts, including weekends and holidays.

Working Conditions:

• The position requires standing, walking, and moving for extended periods.
• Exposure to cleaning chemicals and various cleaning equipment.
• Work in a fast-paced environment with frequent guest interaction.