Job Description

About Wynn Al Marjan Island:

Wynn Al Marjan Island will be the first integrated resort in the UAE. Set to open in 2027, the resort will be located 50 miles from Dubai International Airport in the emirate of Ras Al Khaimah. The resort will offer 1,530 rooms and suites, 22 restaurants, lounges, and bars, a theater, and a beach club. It will feature multiple swimming and wading pools, a five-star spa, a salon, a shopping promenade, and a celebrations and events center.

About the Position:

Wynn Al Marjan Island is currently seeking a Public Area Attendant to join the resort’s Public Area team.

The primary duties and responsibilities of this role are:

• Overseas daily operations in the Public Area Department
• Ensures the Wynn standards of cleanliness and appearance for all public areas, which include, restrooms, pantry, offices, exterior areas, and back of house public areas.
• Oversea and dust/wipe down all surfaces, such as desks, tables, office equipment, and windowsills, to reduce allergens and maintain a tidy appearance
• Clean and disinfect restrooms, replenish consumables (soap, toilet paper, paper towels), and report any maintenance issues or inventory shortages.
• Ensure all cleaning tools and equipment are cared for, cleaned, and stored in designated areas after use.
• Restock and organize cleaning supplies; promptly notify supervisors when additional supplies or repairs are required.
• Monitor and report maintenance issues, such as leaks, spills, or damages, to the facilities management team.
• Must focus on key drivers of employee engagement and guest satisfaction.
• Consults regularly with all levels of management within the company to ensure resort cleanliness
• Monitor inventory levels of cleaning chemicals and tools to ensure they are always adequately stocked and maintained according to operational needs
• Oversee Public Area administration and paperwork
• Monitor adherence to operations policies and procedures
• Accept any other duties and responsibilities assigned by the Executive Director
• Understand and adhere to the Company’s fire, hygiene, and safety policies.
• Resolves and acts on guest feedback and special requests in a timely manner.
• Maintain effective communication with all Team Members by providing written and verbal translations
• Adhere strictly to Wynn’s safety protocols and guidelines, including the correct handling and storage of cleaning chemicals and equipment.
• Follow specific cleaning schedules and adapt to urgent cleaning requests or special events as directed by management.
• Attend department and inter-department meetings and share relevant information
• Encourage good relationships, promote team spirit, and ensure effective two-way and multicultural communications.
• Adhere to the Company policies and procedures and comply with the Code of Conduct.
• Follow health and safety standards and strive for constant improvement to avoid health and injury hazards
• Participate in the Company recycling program and follow strict discipline to reduce, re-use, and recycle
• Interact with Department and Company Team Members, management, and contractors professionally and positively
• Encourage good relationships, promote team spirit, and ensure effective two-way and multicultural communications
• Follow health and safety standards and strive for constant improvement to avoid health and injury hazards

About You:

The ideal candidate for this position will have the following experience and qualifications:

• Secondary school or above.
• Housekeeping & Public Area Expertise
• Minimum of 3 years of housekeeping or public areas experience
• Previous experience in commercial or office cleaning is preferred but not strictly required; on-the-job training will be provided.
• Ability to perform physical tasks, including standing, bending, lifting (up to 10 – 15KG), and repetitive motions for extended periods.
• Familiarity with basic cleaning techniques, products, equipment, and basic knowledge of workplace safety and hygiene standards.
• Attention to detail and commitment to delivering high-quality work.
• Good time management skills and the ability to work independently or as part of a team
• Equips the Private Access team to deliver on all benefits of the program
• Acts as a senior liaison between guests and all other Property Departments
• Recognizes and praises employees for positive performance
• Good multicultural communication and interpersonal skills
• Ability to communicate clearly and effectively with staff and management
• Excellent communication, interpersonal, and customer service skills
• Strong organizational skills to manage inventory, schedules, and daily operations efficiently
• Attention to detail to ensure cleanliness and compliance with health and safety standards
• Team player who responds quickly to demands and thrives in a high-pressure work environment
• Creative, organized, and detailed oriented
• Able to work on shifts and be flexible regarding work schedules according to business demand

About Wynn Al Marjan Island’s Benefits:

We offer an attractive salary, paid in Dirhams (AED), the local currency of the UAE. In addition, we offer an excellent leave policy, a healthcare package and incentive programs, and other employee benefits. The result is a package that makes this role highly attractive to outstanding applicants seeking a career with Wynn Resorts, among the most renowned and celebrated brands in the global hospitality industry.