Job Description

Located on the unspoilt south-eastern coast of Mauritius, Constance Le Chaland offers a unique workplace in a preserved natural environment. The hotel features contemporary architecture, light-filled spaces and amazing ocean views that naturally inspire calm and serenity. Surrounded by white sandy beaches and a peaceful coastal atmosphere, it provides teams with an environment that encourages collaboration, learning and pride in delivering a refined hospitality experience.

• Apply the standards of excellence in customer service:

• Remove all trash and traces and refill amenities (soap, gel etc.) and clean linen (towels).

• Clean floors: vacuum, sweep, dust mop, wash, strip, wax, buff. Shampoo carpets.

• Wash windows, walls, chalkboards, and trashcans.

• Dust furniture, fixtures, and woodwork.

• Collect and empty trash receptacles and pick up litter in and around buildings.

• Clean, sanitize and toilets / bathrooms; change and clean shower curtains.

• Carry out a specialized custodial/maintenance function, such as refinishing floors, project cleaning, and the like.

• Provide customer service as per the standards of the Constance group.

• Deal with all guests’ queries and complaints swiftly and efficiently.

• Check all electrical appliances (lamps, hand dryers, telephone, mini-bar, TV, air-con, safe etc) in the public areas.

• Check all other technical aspects such as door lock, black out, shower, hot-cold water, wc flush, blinds, curtains etc.

• Manage stock of pantry and trolleys:

• Adhere to the dress, appearance and conduct codes established by the hotel.

• Monitor the progress of trainees to keep the training Housekeeper informed.

• Maintain that Health and Safety practices are followed at all times:

• Avoid hazardous habits such as placing javel water in an ordinary mineral water bottle.

• Use the correct materials and equipment (EX: sprayers).

• Report anything that may be considered a Health & Safety hazard.

• Report all accidents, however minor.

• Report anything or anyone suspicious to the Duty Manager immediately.

• Signing in and out for keys (cards).

• Perform any other duties as assigned by Management.

Qualifications

Qualification:

• Middle or Secondary Education + Additional training or certificates in the relevant field is a plus.

Experience:

• A minimum of 1 year of experience in hotel industry.

• Proven experience working in a top luxury resorts is a plus.

Technical skills:

• Physical mobility and stamina required.

• Ability to follow instruction.

• Detail-oriented.

• Ability to work independently.

• Good time management.

• Fluency in English or another.

Additional Information

WORK WITH CONSTANCE

🌿 Join a team where well-being, career development, and collaboration are at the heart of everything we do.

• We believe in continuous learning and growth to help our teams achieve their full potential.
• A strong family spirit is part of our identity, we support and care for one another.
• We offer international career opportunities, allowing you to develop within a renowned luxury hospitality group.
• Our passion for luxury hospitality is reflected in every detail of the guest experience.
• We are committed to environmental and societal contributions, integrating sustainability into everything we do.

🌿We want our team members to feel valued and supported, offering a work environment that encourages excellence, personal growth, and cultural diversity. By nurturing employee satisfaction, we create a positive mindset that naturally translates into exceptional guest service.

🌿 Be part of a company that values people, innovation, and excellence.