Job Description

Required Qualifications

• Candidate must live in the Richmond, VA area, or surrounding area, or must be willing to relocate there upon acceptance of the position
• Associate degree in information technology, or equivalent technical experience
• 1+ year of PC/Technical support experience
• Basic understanding of IT hardware and industry standards
• Basic understanding of Windows Operating Systems
• Basic understanding of thermal and laser printing
• Analytical and troubleshooting skills
• Cable management and troubleshooting skills
• Computer and electronic equipment installation skills
• Must be at least 20 years of age
• Must have a valid driver license and maintain an excellent driving record
• Work a variable shift, based on demands of current projects. Shifts will include overnight, evening, early morning, and/or daytime work, depending on the task
• Ability to lift to 75 lbs.
• Ability to climb and work on a ladder
• Ability to crouch, kneel and work in confined areas for extended periods
• Ability to use hand and power tools

Preferred Qualifications

• Certifications in the field of electronics or Computer Science, such as:
• Cisco Certification
• A+ Certification
• Microsoft Certified Systems Engineer
• HP Certification
• Lexmark Certification
• 3+ years of PC/Technical support experience
• Basic understanding of Active Directory
• Experience using problem reporting and ticketing systems
• Understanding of the Publix retail environment

Frequency of Pay

Weekly

Minimum Base Pay

25.00

Maximum Base Pay

34.50

Potential Annual Base Pay

52,000 - 71,760

Year End Bonus

To reward associates for their contributions to the company for the calendar year, Publix provides a Holiday Bonus in November. In the first year of continuous employment the bonus is equal to 15 hours of pay, and in the second year of continuous employment the bonus is equal to one week’s pay if associate remains employed through issue date of the bonus check. In subsequent years, the bonus is equal to two weeks’ pay.

Address

3535 Ellwood Avenue

City

Richmond

State

Virginia

Zip Code

23221

Additional Information

Your application may have additional steps that you will need to complete in order to remain eligible for consideration. Please be sure to monitor your email, including your spam folder, on a daily basis for critical, time-sensitive emails that could require action within 24-48 hours.

Please do not use your Publix email address when applying. Once your application has been successfully submitted you will receive a confirmation email.

​​​​​For this position, Publix does not and will not file a petition or application with the USCIS or Department of State on behalf of any noncitizen for any immigration-related benefit to work and/or to continue to work in the United States, e.g., an H-1B or TN petition or permanent residence.

***Relocation/Household Good Shipment Allowance will NOT be provided.***

Facility

Store 1588 Carytown Exchange

Compensation Type

Hourly Paid

Department

Publix Technology

Job Category

Information Technology/Systems