Job Description

As a global leader in facilities services, we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our place makers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.

Location: Gdańsk

Language: English

Main purpose of the position:

In this role, you will be part of a dynamic Procure-to-Pay (PTP) team supporting transactional invoice processing activities for the Germany market. You will be responsible for the accurate and timely validation of supplier invoices, ensuring all required data is correctly captured and processed in line with internal procedures and Service Level Agreements.

Your daily tasks will include working with invoice processing tools (e.g., ABBYY, SAP), performing basic data checks, correcting recognition errors, and flagging discrepancies according to defined guidelines. You will handle incoming queries from suppliers and internal stakeholders, ensuring timely and accurate responses.

You will collaborate closely with vendors, ISS employees, and internal teams to support smooth invoice processing and maintain compliance with company policies. This role offers a solid foundation to develop expertise in PTP processes within a global Finance Service Center environment.

What will you do:

• Receive and process supplier invoices (paper and e-invoices) in line with ISS policies and ISS requirements.
• Perform initial invoice validation in ABBYY, ensuring all mandatory header and basic fields are captured correctly.
• Verify key invoice details such as vendor, PO number, invoice date, and amounts.
• Correct simple recognition errors from OCR and complete missing data where applicable.
• Flag discrepancies and mark errors according to SOP guidelines.
• Route or reject non-compliant invoices following defined procedures.
• Support timely processing of invoices to meet daily volume and SLA targets.
• Handle basic queries from suppliers and internal stakeholders via relevant tools.
• Ensure accurate documentation and audit trail for processed invoices.

Who will you work with:

• Suppliers, business stakeholders, PTP Managers, Leaders, Project Managers, and Associates

Professional skills you possess:

• A university degree, preferably in finance and accounting, or the last year of studies
• Detailed knowledge across Procure to Pay processes (3-way match)
• Very good knowledge of English in speech and writing, allowing for easy communication with external and internal English-speaking clients
• Intermediate level of IT skills must have proven experience of VLOOKUP’s and Pivot tables
• Prior experience of working with an outsourced Finance Shared Service Centre is preferable but not mandatory

Key personal qualifications:

• A self-starter with a strong ethos in Customer focused outcomes
• Uses data to generate, evaluate and act on options and opportunities for Issue resolution
• Build and maintain robust relationships with key stakeholders
• Forward thinking, with tenacity
• Work independently and as part of a team, to tight deadlines
• Challenge the status quo
• Resilient to overcome adversity
• Clearly articulates the requirements of others

What do we offer:

• Opportunity for professional development within the finance and controlling function.
• Clear path for career advancement and skill-building.
• Scandinavian work culture and a positive, collaborative atmosphere.
• Impact on the development of the office and growing team.
• Work-life balance with hybrid work options and a central location in Gdańsk.
• Attractive benefits package including health care, multisport, insurance, My Benefit points, Christmas bonus, and employee events.

Why ISS

At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more Become ISS.

How you can apply

Apply directly via the link on this page by submitting relevant documents for the position you are applying for. We commit to an inclusive and fair recruitment process and equality of opportunity for all candidates. Therefore, please refrain from adding a photo of yourself in your CV.

We look forward to receiving your application as soon as possible.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves