Job Description

As a global leader in facilities services, we connect people and places to make the world work better. Whether directly or indirectly, you’ll play a vital role in supporting our place makers in delivering exceptional workplace experiences for our customers. Together, we make space for people and businesses to thrive.

Location: Gdańsk

Language: English

Main purpose of the position:

In this role, you will be part of a dynamic Procure-to-Pay (PTP) team responsible for end-to-end transactional processing activities for the Germany market. You will take ownership of invoice validation and processing, ensuring high accuracy, compliance, and timely delivery in line with internal Service Level Agreements.

Your responsibilities will include performing detailed data validation of supplier invoices (both PO and non-PO), resolving discrepancies, and handling complex cases in accordance with Standard Operating Procedures. You will manage queries from suppliers and internal stakeholders, driving timely resolution and performing root cause analysis where required.

You will work closely with vendors, ISS employees, procurement, and finance teams to ensure smooth operations and improve invoice quality and compliance. Additionally, you will support audit requirements and contribute to continuous process improvements within the Finance Service Center.

What will you do:

• Take ownership of end-to-end invoice validation and processing (paper & e-invoices) in ABBYY and SAP.
• Perform detailed data checks on header and item level, including PO matching and compliance with invoice requirements.
• Investigate and resolve complex invoice discrepancies (e.g., vendor mismatch, duplicate invoices, incorrect VAT, blocked POs).
• Apply correct error marking, corrections, and ensure proper finalization/export of invoices.
• Handle special cases (e.g., missing vendor data, posting date issues) in line with SOP.
• Ensure invoices are processed accurately within SLA and support month-end closing activities.
• Act as a point of contact for escalations and support query resolution.
• Collaborate with stakeholders (Procurement, Suppliers, Business) to improve invoice quality and compliance.
• Support audits by preparing documentation and ensuring adherence to controls and procedures.
• Contribute to process improvements and knowledge sharing within the team.

Who will you work with:

• Suppliers, business stakeholders, PTP Managers, Leaders, Project Managers, and Juniors

Professional skills you possess:

• A university degree, preferably in finance and accounting, or the last year of studies
• Min. 2 years of experience in PTP Team
• Detailed knowledge across Procure to Pay processes (3-way match)
• Very good knowledge of English in speech and writing, allowing for easy communication with external and internal English-speaking clients
• Intermediate level of IT skills must have proven experience of VLOOKUP’s and Pivot tables

Key personal qualifications:

• A self-starter with a strong ethos in Customer focused outcomes
• Uses data to generate, evaluate and act on options and opportunities for Issue resolution
• Build and maintain robust relationships with key stakeholders
• Forward thinking, with tenacity
• Work independently and as part of a team, to tight deadlines
• Challenge the status quo
• Resilient to overcome adversity
• Clearly articulates the requirements of others

What do we offer:

• Opportunity for professional development within the finance and controlling function.
• Clear path for career advancement and skill-building.
• Scandinavian work culture and a positive, collaborative atmosphere.
• Impact on the development of the office and growing team.
• Work-life balance with hybrid work options and a central location in Gdańsk.
• Attractive benefits package including health care, multisport, insurance, My Benefit points, Christmas bonus, and employee events.

Why ISS

At ISS, we are more than just a service provider of cleaning, food, workplace and technical services, we are a partner in our customers’ success. By creating exceptional service moments and transforming workplaces into spaces where employees feel valued, engaged and productive, we enhance productivity and help our customers to attract talent and grow their businesses. This begins with our own people through training, career development, and a supportive culture – empowering them to deliver outstanding service. We know that when our people thrive, they create spaces where our customers’ employees and businesses thrive too.

ISS is a Place to Be You.

Be who you are. Become what you want. Be part of something bigger.

Become more. Become ISS.

How you’ll apply

Apply directly via the link on this page by submitting relevant documents for the position you are applying for. We commit to an inclusive and fair recruitment process and equality of opportunity for all candidates. Therefore, please refrain from adding a photo of yourself in your CV.

We look forward to receiving your application as soon as possible.

ISS seeks to BE a place of belonging and CREATE places where every person is welcomed, embraced, and valued for exactly who they are. Places where people feel safe, respected, represented, and supported as their authentic selves