Job Description

Salem Five is a growing regional financial services organization with a rich history of over 170 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers.

The part-time hours for this position Thursday, Friday and Saturday with flexible hours (20 hours).

JOB DUTIES AND RESPONSIBILITIES include, but are not limited to the following:

• Identify sales opportunities, deepen existing relationships, and grow Salem Five’s market share in the communities it serves.
• In collaboration with branch management and internal business partners, uncover needs and make referrals to cross-sell products and services such as business loans, merchant, insurance, and investment services.
• Engage in defined sales activities to include uncovering customer needs, offering solutions, closing the business, onboarding, follow-up, outbound calling, and recording each point of customer contact in the Bank’s system of record.
• Participate in team meetings, contribute toward branch sales goals, engage in divisional campaigns, and celebrate team successes.
• Making a personal connection with every customer.
• Have a good understanding of the business of banking to include income and expense streams and portfolio of products and services.
• Demonstrate the ability to build relationships and alliances with customers and colleagues.
• Proficient with desktop applications such as MS Office (Excel, Word, PowerPoint, Outlook).
• Proficient using the Internet (mobile and desktop) to search for and locate information.

EDUCATION AN/OR EXPERIENCE
High school diploma, or equivalent required. Two years’ experience in a retail or banking environment required, supervisory experience preferred. This position is eligible to be a ‘key-holder’ and when designated as such, is entrusted as a member of the branch’s management team, opening/closing the branch as schedules dictate. In the absence of a Manager and/or Assistant Manager, serves as the ‘manager on duty.’ In a management capacity, uses sound judgement and makes policy decisions as necessary. Participates in the interview, hiring, and development of junior branch staff positions and serves as a trainer and coach for same. Proven success in delivering a superior experience in a customer-centric environment.