Job Description

Under the direct supervision of the Manager, Slot Technicians, this position is responsible for performing routine maintenance, major overhauls and modifications to various casino assets as well as other assigned duties. Must be collaborative, excel at multi-tasking and display exceptional communication and interpersonal skills. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

Maintains and repairs slot/video machines and associated progressive meters on gaming floor

Responsible for mechanical and electrical repairs at the circuit board level

Complies with pre-determined internal controls and procedures

Complies with safety and security standards including use of required safety equipment and identifies unsafe practices or conditions

Performs machine installations, moves and conversions along with ensuring that such activities are properly documented to comply with regulatory and internal requirements

Is familiar with design, repair and maintenance standards for all Electronic and Slot Games

Ensures compliance with licensing laws, health and safety and other statutory regulations

Maintenance and repair of all slot machines and related casino equipment

Ensures all applicable Internal Control Manual policies and procedures pertaining to slot machines are strictly adhered to

Performs Jackpot inspections as outlined by the Internal Control Manual by verifying the Slot Machine has not been tampered with

Converts move and install slot machines and casino related equipment as required

Maintains a high level of knowledge on the different slot machines

Promotes and maintains the utmost integrity and the highest caliber of customer service towards customers, team members, and stakeholders

Maintains general awareness of gaming operations at all times and comply with security policies and procedures to secure company assets

Maintains a clean and safe work environment

Performs other duties as assigned or directed

Education and Qualifications

Post Secondary required or comparable combination of equivalent working experience and education with a background in electronics

Experience in the related field of one (1) or more years and hands-on working experience in a slot operations area and electronics area is preferred

Ability to successfully obtain a Gaming License

Knowledge of slot operating systems

Possesses strong troubleshooting, organizational, interpersonal, analytical and communication skills

Requires working knowledge of computer software packages and the ability to troubleshoot electronic equipment

Must have a professional attitude, strong interpersonal skills and be a proven team player

Detailed oriented and Excellent problem-solving skills

Must be able to work on equipment and lift up to 50lbs

Must be able to move machines weighing 100-800 pounds using proper equipment

Work Environment Considerations

Regular casino environment, standing for long periods of time, some exposure to loud noise, and non-traditional work hours.

Who we are!

GREAT ENTERTAINMENT. GREAT PEOPLE. GREAT INVESTMENT. GREAT CANADIAN.

Since our inception in 1982, Great Canadian has grown to be one of the largest and most dynamic gaming and entertainment companies in Canada. With 25 properties across Ontario, British Columbia, Nova Scotia, and New Brunswick, our facilities include over 16,000 slot machines, 575 table games, 71 dining amenities and over 500 hotel rooms. Working closely alongside our crown agency partners, our team of ~8,000 strive to offer the very best gaming, entertainment, dining, and hospitality experiences.

Our Vision is to be the leading gaming, entertainment, and hospitality company in our chosen markets by providing superior entertainment value and exceptional experiences.

Our Mission is to provide outstanding experiences to our guests, rewarding opportunities for our team, and superior value to our shareholders.

What's in it for you?

• We have an inclusive and collaborative working environment that encourages creativity, curiosity, and celebrates success!
• We provide you with the tools and technology needed to delight your clients!
• You'll get to work with and learn from diverse industry leaders, who have hailed from top organizations around the world.
• Freedom to Innovate: supports new and better ways to be successful.
• Be your Authentic Self: environment that values diversity as a source of strength.
• This isn't your typical "corporate" job. We work hard and we have fun!

The only thing we don’t play games with…..is your career!

Great Canadian Entertainment is committed to promoting an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to employing a workforce that reflects the diversity of our communities in which we live and serve.

Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, or disability.

Please note that due to the volume of applications, only those under consideration will be contacted for an interview.

Thank you for your interest in Great Canadian Entertainment!