Job Description

We’re People People. Are you?

We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀).

With a dynamic mix of full-service and focused hotels across major cities, our diverse portfolio of owned, managed, and franchised properties means we’re everywhere our guests need us to be.

But here’s the thing—we’re not just in the business of hotels, we’re in the business of people. We bring service with passion, loyalty with purpose, and create experiences that genuinely connect—delivering quality, value, and memorable stays across 1,000+ properties in eight countries (and counting).

What this role is all about

At Sonesta, memorable stays are built through fun experiences, great energy, and meaningful guest connections — and our Recreation Staff help bring that to life every day. As a Recreation Team Member, you’ll support guest activities, poolside experiences, wellness programming, and resort entertainment while creating a fun, welcoming, and engaging atmosphere for guests of all ages.

This role is perfect for someone who loves interacting with people, enjoys staying active, and thrives in a fast-paced hospitality or resort environment.

If you’re energetic, outgoing, and passionate about guest experience — we’d love to meet you.

What you’ll be doing

What you’ll be doing

• Support daily recreation operations including guest activities, poolside events, wellness experiences, family programming, and resort entertainment.
• Engage with guests in a friendly, energetic, and professional manner while helping create fun and memorable experiences.
• Assist with setting up, organizing, and facilitating games, activities, fitness classes, events, and recreational programming.
• Maintain cleanliness, organization, safety, and presentation standards across pools, activity areas, fitness spaces, cabanas, and recreational facilities.
• Provide guests with information about resort activities, amenities, schedules, local attractions, and hotel services.
• Coordinate closely with Recreation leadership, Pool Attendants, Spa, Food & Beverage, Front Office, and hotel teams to support smooth operations.
• Monitor recreational areas for safety concerns, operational needs, and guest assistance opportunities throughout shifts.
• Respond promptly and professionally to guest requests, questions, and service recovery situations.
• Assist with opening duties, closing procedures, inventory organization, activity setup, and operational readiness as needed.
• Follow hotel operational procedures, sanitation standards, recreational safety guidelines, and hospitality service expectations at all times.
• Help foster a fun, welcoming, and guest-focused atmosphere aligned with Sonesta’s People People philosophy.
• Any other duties as assigned.

What great looks like

• Previous recreation, hospitality, resort, entertainment, guest activities, customer service, camp, or event experience preferred.
• Strong communication, interpersonal, and guest service skills with an outgoing and energetic personality.
• Ability to multitask and thrive in a fast-paced hospitality or resort environment.
• Positive attitude with a team-oriented and service-focused mindset.
• Ability to work outdoors for extended periods as needed.
• Strong attention to cleanliness, safety, organization, and guest engagement.
• Knowledge of recreation programming, wellness activities, fitness, or hospitality guest service standards preferred.
• CPR, First Aid, lifeguard, or recreation-related certifications preferred where applicable.
• Flexible availability including mornings, evenings, weekends, holidays, and resort operational support as needed.
• A passion for hospitality, teamwork, wellness, guest engagement, and creating memorable resort experiences

Anticipated Pay Range & Additional Job Information

$24.18-$26.94 Base pay offered may vary depending on various factors including but not limited to job related knowledge, skills, and job specific/overall experience.

How we reward you

At Sonesta, we know showing up for our guests starts with showing up for our people. That means supporting your health, your financial future, and everything in between.

Here’s a snapshot of what we offer:

• Medical, Dental & Vision Insurance
• Health Savings Account (HSA) with Company Match
• 401(k) Retirement Plan with Company Match
• Paid Vacation & Sick Time
• Paid Parental Leave
• Company-Paid Life Insurance
• Company-Paid Short-Term & Long-Term Disability
• Hospital Indemnity, Critical Illness & Accident Insurance
• Educational Assistance
• Sonesta Hotel Discounts (yes, you’ll want to use these ✈️)
• Additional Perks & Employee Discounts

Our Commitment to You

Sonesta is proud to be an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Before You Apply

To be considered, please complete the full application in addition to submitting your resume. Incomplete applications will not be reviewed.